Reviews (290)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

Edited September 17, 2019

Great app - gets the job done in an efficient and cost effective manner.

Areas for improvement:
Add more than just fedex - would benefit your customer if you offered more shipping carriers

Corps Dancewear
United States
About 2 months using the app
October 9, 2019

Really enjoy working with netparcel. cheap rates which is huge specially for us in Canada. Also the integrated real time rates for your store works great. i would recommend if people are sending larger boxes to maybe apply a 15-20% shipping markup to accommodate the difference you will see from rates given to customer to rates you will pay.

TORQ CUSTOMS
Canada
About 2 months using the app
April 1, 2016

We began using netParcel a couple of months ago after switching from another shipper. I love being able to import an order from my shopify store and having the shipping info exactly as the customer entered for his/her order. On top of that, the prices are cheaper than the other provider. Our customers can choose from UPS, Purolator and Loomis which all provide pickup in our town.

Gadsby Concrete Designs
Canada
About 2 months using the app
January 18, 2018

I primarily use the US Mail for most of my orders because they are under two pounds.

However, I recently picked up a couple of wholesale accounts and netParcel has proven their worth. Significant $$ saved using FedEx Ground! I will continue to use it when I need to ship larger packages.

Cooper French
United States
About 2 months using the app
October 30, 2017

Saves us a lot on shipping, easy and fast to install and use. Highly recommended

Thewestkosh Com
United States
About 2 months using the app
April 26, 2023

We have been using NetParcel for approximately 4 years, we have nothing but glowing praise for their service and rates. They are more competitive than the Shopify embedded Purorator services with a wide range of options for your shipping options at checkout. They are responsive to technical issues and delivery services questions. If you have significant amount of parcels they can accommodate with ...

Ashton Security Inc.
Canada
About 2 months using the app
netParcel replied April 27, 2023

Thanks so much for this fantastic review! We love hearing feedback like this, especially from a longstanding customer like Ashton Security Inc. We look forward to many more ...

August 13, 2015

Love this app...easy to set up and actually works. Had tried a couple others but they never seemed to work when I needed them and more then once had to rush a shipment at the counter. This one saves you time and money two things that matter to small businesses.

Within Your Hands Ca
Canada
About 2 months using the app
July 30, 2019

Helped us cut our shipping costs pretty significantly. Customer service was fast when needed. I tried a few of these apps and this one came out ahead.

Tantalus Design Store
Canada
About 2 months using the app
Edited July 30, 2019

Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time.
Give you the ability to import a shopify order number for easy entry.

Room for improvement would be:
- Canada Post integration
- Ability to link from the Shopify order page ...

Redriverpaddle
Canada
About 3 years using the app
April 21, 2023

Nice app for comparing and arranging shipping options. It would be nice if the app can pull orders from marketplaces rather than importing each order, but it is great as is. Thanks.

Linens Delight
Canada
About 2 months using the app
netParcel replied April 25, 2023

We appreciate your review and always love hearing that our comparison tool is helpful to businesses like Linens Delight. We will certainly keep you posted as new ...