Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

March 26, 2018

We switched to Net Parcel about 3 weeks ago. We have been really happy with pricing and ease of the system. We saw big savings over using Shopify shipping in Canada because netParcel charges and quotes in Canadian dollar. This way you know exactly your cost to ship that box, with Shopify they quote in Canadian but covert to USD (just cost you 4-5% ) then they run your Canadian Credit Card (lose another 4-5%) in exchange.
For international shipments netParcel is much more competitively priced the Shopify.
The other huge advantage is multi package shipments on netParcel that you cant do on Shopify.

I would highly recommend netParcel!!

Phd Nutrition Can
Canada
9 months using the app
July 4, 2016

Don't bother with the default Shopify carrier calculated shipping! The netParcel app integrates with Shopify and gives your customers the ability to choose the most popular carriers (of your choosing) and their various delivery options. The key is that you save by getting high volume pricing for your small business instantly. You can add a % or fixed price premium to help you cover any differences between estimated and actual prices. After creating an account on netParcel, make sure to contact customer support for installation instructions and to have them activate the "rater" first before you install the app. Good luck!

Protectify
Canada
9 months using the app
August 24, 2017

Fantastic service with the BEST rates in the industry!

Highly recommended!

Extremely happy customer!

***** !

Lunaroad1
United States
9 months using the app
November 9, 2017

Just started using netParcel and absolutely love their service!

Leong Cosmetics
Canada
9 months using the app
July 11, 2016

NetParcel has been invaluable during this tumultuous time of the potential Canada Post strike. For our international customers, the app is able to find shippers that we didn't even know about at reasonable rates that ensure our customers get their packages on time. Thanks net parcel!

Become
Canada
9 months using the app
July 4, 2016

The stress of an imminent Canada Post strike motivated us to search for a new delivery partner for our Shopify web orders. Thank goodness for the strike, because we found netParcel. The netParcel ap is so easy to use, we kept thinking there must be a catch. Use netParcel with confidence! It is simple, straightforward, convenient and cost effective.

Aromatica Test
Canada
9 months using the app
February 20, 2018

Definitely great help for a new business. Thanks to netparcel I can send parcels with UPS cheaper and faster than I would be with CanadaPost, even with highest level of small business discount, CP is still more costly than netparcel when sending to US.
They have enabled me to attract more customers by offering more wallet friendly shipping costs
6/5 stars!

Foresthillcraft
Canada
9 months using the app
March 3, 2022

Netparcel has been great for our business! Convenient drop-off locations and competitive shipping rates. One of the reasons why we decided to stay with NetParcel is their customer service, Spencer is top tier. 10/10 would recommend.

The Olfactory Lab
Canada
9 months using the app
netParcel replied April 7, 2022

Thank you for this great review! The team truly appreciates your business, and we are all here to support The Olfactory Lab's continued growth!

July 11, 2016

Its been great. We struggled with using UPS directly. but with NetParcel we are able to quickly choose a service and have a label done quickly. also the rates are way better then my own business UPS account. using UPS is now competitive to my Canada Post rates which is awesome.

Makerparts
Canada
9 months using the app
October 30, 2017

Saves us a lot on shipping, easy and fast to install and use. Highly recommended

Thewestkosh Com
United States
9 months using the app