Reviews (290)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

May 8, 2023

Ive tried ShipStation, EasyShip and everything that's out there. I even have a DHL business account. And the rates are same as on NetParcel. The UPS rates are also great if you are looking to ship outside of Canada but more on budget with speed. Overall this is the best app no nonsense and it's free. For domestic shipping, it also didn't disappoint.

Leather Merchánt
Canada
About 2 months using the app
netParcel replied May 9, 2023

Thank you so much for the review! We're thrilled to hear that our app, rates, and service levels are helpful to Leather Merchant! We look forward to continued support of your ...

September 17, 2019

This has been my system to have items ship from my home based business to the destination business to sort through my packages. Very convenient and easy to use.

Etchythings and Accents Inc.
Canada
About 2 months using the app
April 25, 2019

Awesome service. Can't get better shipping rates. Helping me save a lot on shipping. Would definitely recommend.

Waterbird Plastech
Canada
About 1 month using the app
Edited August 9, 2021

I don't like writing bad reviews - but unfortunately, I have to take away the 5 stars that I gave to netParcel 3 years ago. I now rate them as a 1 (ONE). Yes - their discounts are good (though others are lower) - but any savings I recognized from their shipping rates was lost many times over when the company failed to stand behind their services whenever things went wrong at their end - or when ...

Zen Den Candles
Canada
About 3 years using the app
netParcel replied August 18, 2021

We sincerely apologize for the experience described here, especially from a longstanding customer whose initial experiences with netParcel were so positive. We are taking ...

Edited April 12, 2017

Just started using netparcel. I am exited to see how it will make my business easier, cost effective and more efficient.

Earthangelnurses
Canada
Over 2 years using the app
April 21, 2023

Fantastic App, Easy to use in all aspects. Fantastic pricing and integration with Shopify.
Fast customer support when we needed it.

LA Aquatics
Canada
About 1 month using the app
netParcel replied April 25, 2023

Thank you to the LA Aquatics team for this great review! We're thrilled to hear our pricing, technology, and customer support are helpful to your business, and look forward ...

April 13, 2016

As a small business,, we were struggling with getting the best shipping rates for our customers. netParcel has make the whole process much simpler. From top notch customer service to lower pricing and easier administration, the netParcel app has helped us to streamline our shipping process while providing more economical options for our customers. Fantastic app!

World Ca
Canada
About 1 month using the app
February 18, 2016

First, Let me tell you, I started with the list of apps for shipping, at the top...You figure the names from the top down are the best, in order. PFFF, not true. I tried the big name first (won't mention it) but had problems sending to UK. They said it was DHL's problem on accepting a label to be paid for? Well, I imagine they were telling the truth and their service rep person was as helpful as ...

Strong Theory Systems
United States
About 1 month using the app
June 19, 2018

So far so good, helps a lot cut cost for international shipping. Really needed a solution for this, since a lot of our customers are looking to purchase our main product The Weed Snatcher. Thanks Net Parcel

Ruppert Garden Tools
United States
About 1 month using the app
May 24, 2017

Super easy to use. Imports all address info. No more logging on to all shipping services to check the best rate!! A must have for anyone who ships large or heavy items

Lighting Trendz
United States
About 1 month using the app