Reviews (290)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

September 18, 2018

Great way to simplify Logistics, all in one location, Create the shipping labels, Customs Docs and Track the progress all while updating Shopify Orders automatically. Can be used stand alone (back end only), or integrated - interactively with Shopify allowing customers to their see their rates for various transport services. Good prices for transport and eliminate pick up charges too. Try it!

Noggin Oil
Canada
About 1 month using the app
February 26, 2016

Good software and integration. Is helping us to save with shipping cost. Recommend !

Sumig
United States
About 1 month using the app
Edited August 19, 2016

I just used netParcel for the first time and it worked perfectly. I was a little bit worried about the additional feature of pickup at our store but that worked out too... I definitely will use netParcel for our future shipments.

Threadworkalmonte
Canada
About 1 month using the app
August 4, 2022

The functionality of this app is amazing! I love how it is integrated with my rekindleyourlife.ca Shopify and Etsy shop. Although It does operate outside of my shop.
Shipping to the US is a very low cost for my packages and is extremely simple to navigate. Shipping within Canada is oddly more than other services I use and the UPS pickup charge deters me from using this service at times. Overall I ...

Rekindle
Canada
About 2 years using the app
netParcel replied August 4, 2022

Thank you for your review! We're thrilled to hear you are happy with our services and the design of our app. If there's anything we can do to improve your netParcel ...

January 9, 2017

Very easy to use, extremely reliable, and integrates seamlessly with Shopify. As a Canadian business, saving on shipping costs is very valuable to us, and netParcel's rates are extremely competitive against all major carriers & Canada Post.

Dragonspace Gift Shop
Canada
About 1 month using the app
May 29, 2014

This app helped us lower our shipping costs.
Support is fast and is always ready to help whatever the problem is.

Brigadeiro Bakery
United States
About 1 month using the app
May 24, 2017

Been using there services for a few weeks now and it's been going really well. No complaints!

Point Blank Cold Brew
Canada
About 1 month using the app
Edited December 6, 2018

With the latest Canada Post disruption and Purolator no longer providing pickups from netParcel we have become very disappointed with netParcel and it's customer service and lack of communication at a crucial time of year for shipping.

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Gary Quiring
President, Saltspring Soapworks Ltd.

Saltspringsoapworks
Canada
Over 2 years using the app
September 8, 2016

I have been using netparcel for several years now and have received nothing but excellent service. They have a very friendly team, are very responsive with technical queries and helpful with the freight company.
I have recommended them to several other businesses with no hesitation.
A great app.

Sandw
Canada
29 days using the app
November 29, 2016

netParcel has been a wonderful partner when it comes to shipping from my experience of working with them.

This is a great supplement to your shipping needs when your orders are heavier or larger than the USPS flat rate boxes

Beverlyto5thskincare
United States
29 days using the app