Reviews (290)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

February 2, 2024

I started using Netparcel years ago and I have to say that they have the BEST rates to every place that I have sent a package. I refuse to use anyone else and frankly other shipping providers can learn a thing or two from Netparcel, pricing aside their customer service is top notch. I have never had an issue with their site or my account. Whenever I send an inquiry they respond that very day and ...

North Pacific Diecast
Canada
22 days using the app
netParcel replied February 6, 2024

Thank you for taking the time to write such a detailed review! We strive to provide great customer service, and always love hearing this type of feedback from longstanding ...

January 4, 2017

I used netparcel on its own for a while before I figured out I could integrate it into shopify----OMG changed my life. Easily inputting the order number in and not having to go back and forth to fill in the info is unbelievably user friendly.

The rates are the lowest I have ever seen and purolator shows up within a couple hours they are so fast.

The system automatically fulfills back into ...

4fold Threads
Canada
22 days using the app
Edited September 13, 2018

Net Parcel has truly saved our business costs The website is so easy to use and the pick up is fast

Femineyes Beauty
Canada
22 days using the app
July 21, 2016

I am so happy I found this app! I originally, sent my orders with Canada Post but began using netParcel as Canada Post was threatening to strike. The netParcel app easily integrated with my shop, and sending my orders have become a breeze. You simply enter your invoice # on the netParcel site click on the 'import' button, your order is upload. Then you get to choose from a variety of courier and ...

Naturally Flawless Beauty Supplies
Canada
21 days using the app
June 27, 2022

Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).

Archives Wine & Spirit Merchants
Canada
Over 1 year using the app
netParcel replied July 11, 2022

Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' ...

February 22, 2018

Never had any issues. We started out with easy ship and will never go back. ease of use. Any questions they answer quickly and prompt

Mai Chemical Supply
United States
20 days using the app
April 21, 2023

Just getting started with my Shopify store but happy I found Netparcel. So far all of my orders have been from the United States, and the default shipping options from Shopify only let me choose USPS. Installing the Netparcel app allowed me to choose from many more shipping options, and ship orders at about half the cost of what it would have cost me without Netparcel. Super happy with this app ...

Lowbuck LS
Canada
20 days using the app
netParcel replied April 25, 2023

We appreciate you taking the time to leave such a positive review and are thrilled to hear netParcel is helping you reach customers in the US! Looking forward to being a ...

November 27, 2016

Just got set up with Netparcel recently but it's been great so far. Had a little hiccup in the beginning but the support team got me up and running in no time. Now I am able to offer fast shipping to my customers while it not costing me a fortune!

Bounced Test
Canada
20 days using the app
November 12, 2019

First time using netParcel, and we found they do provide with competitive rate so we decided to give it a try. Very successful experience, we save a lot on International shipping.
We will definitely use netParcel again for future shipment.

JOYMATE
Canada
19 days using the app
September 21, 2015

Absolutely love netParcel!!
Not only do they provide competitive discounted international shipping rates, but their customer service was so helpful in assisting with any inquiry. The Shopify integration was very easy to incorporate and has saved us a substantial amount of time. Highly receommended!

Shop Alux
Canada
19 days using the app