Reviews (281)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and seamless Shopify integration. It offers a variety of carrier options, auto-populates addresses, tracks shipments, and reviews expense reports. The app is recognized for its reliable performance and responsive customer service. It also supports international shipping and return labels, proving particularly beneficial for Canadian businesses. Many merchants report improved customer satisfaction due to better shipping rates.

June 14, 2023

NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!

Kind Mask
Canada
3 months using the app
netParcel replied June 19, 2023

Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a continued partner in your growth!

Edited September 18, 2019

I have recently joined NetParcel again for my second start up business. The rates are so competitive that it is hard to look anywhere else. They are super efficient in answering the call if there are any issues and getting back to you with solutions. The only thing I would change is the default setting that sends out shipping confirmation from NetParcel. I want to be in control of sending these details out to our customers so if I forget to untick the box it goes out from them and not us. I would rather opt in than opt out. Besides that it is a great service.

Next Level Beauty Supply
Canada
3 months using the app
June 19, 2018

So far so good, helps a lot cut cost for international shipping. Really needed a solution for this, since a lot of our customers are looking to purchase our main product The Weed Snatcher. Thanks Net Parcel

Ruppert Garden Tools
United States
3 months using the app
July 4, 2016

If your in Canada, this is a must. I shopped around and netParcel has the best rates by far, integrates with your Shopify store very easily. I originally setup business accounts at Purolator and UPS and their rates are much better then I could ever get. Makes shipping super easy, and I save our customers shipping fees which they love, and results in lower cart abandonment. Their customer support is also on the ball, great guys. Thanks netParcel!!!

Paralax 3
Canada
3 months using the app
July 30, 2019

In one word, Wow! This is more than a great app for small merchants on shopify like me. So convenient at a competitive pricing. Thank you so much!
Andrew

Odjibik Hair Repair
Canada
2 months using the app
November 2, 2016

I have been using netParcel for over a year now and was always really impressed with their courier offerings.

When I opened up my Shopify store, I was thrilled to see that you can easily integrate netParcel with Shopify. It was a simple 2 minute setup.

Now I can offer my Shopify customers a wide range of shipping options at a great price!

I have tried many of the other shipping websites available to us in Canada, and hands down, netParcel always has the best shipping rates.

Their customer service is fast and efficient. They are very eager to help you with any issues that arise (although so far I have run into very little).

Their website is very easy to use. A nice touch that they have is that when you book a shipment you can book the pickup all at the same time.

I highly recommend netParcel to anyone that is looking to save a great deal on their shipping costs.

Your Customers will Thank you!!

Elix Sales
Canada
2 months using the app
February 10, 2017

Great Shipping App! You can get quotes and buy your shipping labels at a great discounted price. We operate from Canada and we get cheeper rates from express carrier than Canada post. I highly recommend this App, it will help you reduce your shipping costs!

Socco Designs
Canada
2 months using the app
April 1, 2016

Great experience. Easy to use. I love the fact that we can import the order number and then get a label printed and then the package was picked up by ups. Really easy.

Everyline Designs
Canada
2 months using the app
September 17, 2019

I have a new Shopify Store and am doing everything I can to keep potential customers. That means, keeping shipping costs as low as possible to help prevent Shopping Cart abandonment. I have been very happy with the shipping rates Net Parcel offers! I am looking forward to offering more customers these low shipping rates!

Clasp Magic
Canada
2 months using the app
February 22, 2018

Never had any issues. We started out with easy ship and will never go back. ease of use. Any questions they answer quickly and prompt

Mai Chemical Supply
United States
About 2 months using the app