Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

April 21, 2023

Fantastic App, Easy to use in all aspects. Fantastic pricing and integration with Shopify.
Fast customer support when we needed it.

LA Aquatics
Canada
About 1 month using the app
netParcel replied April 25, 2023

Thank you to the LA Aquatics team for this great review! We're thrilled to hear our pricing, technology, and customer support are helpful to your business, and look forward to continued support of your growth.

October 5, 2023

Hello, can someone help me, how can i connect the netparcel app to shopify, like when in download it, i connect my account but nothing happens ? nicoimpactgo@gmail.com help me lpease

BoxandThrift
Canada
About 1 month using the app
netParcel replied October 25, 2023

Thank you for getting in touch! We see that our support team addressed your question. Please don't hesitate to let us know if there is anything else we can do to assist!

September 17, 2019

This app had helped making the difficulty of finding shipping providers with the cheapest and fastest service a breeze . All my eBay and other stores are synced to make its seamless

Massage Guns Canada
Canada
About 1 month using the app
January 9, 2017

Very easy to use, extremely reliable, and integrates seamlessly with Shopify. As a Canadian business, saving on shipping costs is very valuable to us, and netParcel's rates are extremely competitive against all major carriers & Canada Post.

Dragonspace Gift Shop
Canada
About 1 month using the app
January 31, 2018

This company has great Fedex rates, and is really easy to use. The tracking information automatically syncs with Shopify. Very happy so far.

Turismoracing
United States
About 1 month using the app
October 30, 2017

Absolutely love NetParcel. It has provides cheaper shipping options which allowed my to increase sales based on more saving for my customers. Definitely a must have. Thank you!

The Last Detail Llc
United States
28 days using the app
July 30, 2019

We use Netparcel with 3 of our websites. Their rates with couriers like UPS are much lower then rates I can negotiate with my small business.

Muddaritaville Wholesale Store
Canada
27 days using the app
Edited August 19, 2016

So far so good. Most of the shipments I will get a confirmation email except one; I called and they said the driver is on the way. The shipping fee is competitive; looking forward to getting more discounts on shipping.

Whisk Matcha
Canada
25 days using the app
January 30, 2022

Its been over 3 weeks now of us using Net Parcel and I am grateful we have. Canada Post cannot compete against 90% of our customer orders. We are seeing an increase in orders especially from Ontario (as we are in BC) because orders that were $20 prior are now $14. Plus with the free pick up, it saves us way more time. There customer service team is also outstanding. I have been blasting them with emails and they are very responsive and attentive. Overall, business is slowly trending upwards and Net Parcel are a large part of that. With the supply chain being how it is, having NetParcel backing us is making us stronger during these trying times.

Overseas Fabrics
Canada
23 days using the app
netParcel replied January 31, 2022

Many thanks for this wonderful review! We always love hearing great feedback about our rates and our support team, and we look forward to many more Overseas Fabrics shipments to come!

January 4, 2017

I used netparcel on its own for a while before I figured out I could integrate it into shopify----OMG changed my life. Easily inputting the order number in and not having to go back and forth to fill in the info is unbelievably user friendly.

The rates are the lowest I have ever seen and purolator shows up within a couple hours they are so fast.

The system automatically fulfills back into Shopify so you don't need to go to the order and fulfill etc. It saves you a step.

4fold Threads
Canada
22 days using the app