Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

July 12, 2016

Just started using netParcel and am pretty happy with how easy it is to use. Integrates well with Shopify! Use Canada Post but with the impeding strike, looking for an alternative. Works great!

Started using netParcel for wholesale shipping as rates were better than I could negotiate myself. Definitely recommend!

Vancouver Candle Company
Canada
10 days using the app
July 11, 2016

It's easy to import orders from Shopify, although it's only one at a time. It would be nice to see an option to import the entire order list and avoid the toggle back and forth while shipping. Shipping rates are competitive, particularly as you get into more expedited services.

Mcnelly Pickups
Canada
7 days using the app
September 14, 2018

Perfect app for saving on shipping. We ship a lot through Fedex and they would not negotiate lower rates. Net Parcel has helped save us a ton on 2-day and overnight packages.

Bel Viaggio Designs, LLC
United States
3 days using the app
December 6, 2013

Hands down one of the best apps we've installed on Shopify!! netParcel offers FANTASTIC shipping discounts that we pass on to our clients. Our clients are absolutely shocked of our new rates, and our business has grown. The website recently had a make-over, and it looks phenomenal and super easy to use. The customer service is #1. They are so helpful and quick to resolve any issues you may have. An all around great app to use and great company! HIGHLY recommend!

Reptile Express
Canada
July 12, 2016

Started using netParcel during a possible Canada Post strike and it has really helped! The only way I can access this many shipping providers in one go - and at discounted rates even though I have a low shipping volume, no less!

I have two items on my wish list for this app:
1. Automatically bring in all open orders and you can pick which you'd like to ship with netParcel
2. Send fulfillment status to Shopify after a shipping label is made and send my Shopify shipping confirmation email instead of netParcel's text-only template

Route 401
Canada
Edited December 20, 2017

Still LOOOOVE this app! Saves me so much on shipping and I love the fact that you don't need an account with each carrier to use it. :)

Weave Got It Canada
Canada
December 8, 2022

A great app that allows me to diversify my shipping options at an affordable rate.

Folklor
Canada
netParcel replied January 9, 2023

Thanks so much for this lovely review! We love hearing that our range of shipping options add value to Folklor, and look forward to continued support of your growth!

December 30, 2021

This app has saved me considerable $ on shipping! I'm so happy I found them. As a small business owner, I'm always looking for ways to save money and invest it into my business. Thank you NetParcel <3

Jungle Supply
Canada
netParcel replied January 31, 2022

Thanks so much for this lovely review! We are thrilled to hear our service helps Jungle Supply save money to invest back into the business. We are excited to continue supporting your growth!

Edited February 5, 2024

The Angry Roaster Coffee Co.
Canada
4 months using the app
Edited September 13, 2023

Arthropods Canada
Canada
3 months using the app