Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

Edited January 16, 2018

I really do love this app. Quick and easy to use, and they beat my negotiated UPS rates. I didn't give it 5 stars, because I need to use their website, to produce postage. There may be a way to have it integrated into my store, but I believe I'd need to either have the $300/month plan, or pay $20 ala-carte.

I'll probably end up doing that....as $20 is saved, in no time.

Oh, and by the way, I'm a ...

Woodchucks Wood
United States
29 days using the app
November 16, 2019

Netparcel is great but I can't seem to figure out how to integrate it with my store. Wish it was easier to use.

Glazd.
Canada
About 1 month using the app
May 2, 2018

Thanks to netParcel, we reduce the time for processing shipping, as well as our cost.
It is also user friendly, we highly recommend it.

It is just missing Canada Post quotes and it will be perfect!

Serona Animal Health
Canada
22 days using the app
October 5, 2023

Hello, can someone help me, how can i connect the netparcel app to shopify, like when in download it, i connect my account but nothing happens ? nicoimpactgo@gmail.com help me lpease

BoxandThrift
Canada
About 21 hours using the app
netParcel replied October 25, 2023

Thank you for getting in touch! We see that our support team addressed your question. Please don't hesitate to let us know if there is anything else we can do to assist!

July 12, 2016

Very good app. Began using it when Canada Post threatened to go on strike. Works well. Some small, minor glitches but this app really saved us when we couldn't ship with Canada Post. We have continued to use it post strike as it gives us additional options for shipping for our customers at great rates, rates we'd never be able to get on our own without netParcel. Customer service is very good, ...

Bee Pollen Buzz
Canada
12 days using the app
January 31, 2018

This company has great Fedex rates, and is really easy to use. The tracking information automatically syncs with Shopify. Very happy so far.

Turismoracing
United States
About 8 hours using the app
April 6, 2015

Support was not very good. The tool would not connect my store. Support said it was a known issue. No one contacted me to resolve it as I was told. I called again today and someone who was not interested in helping just wanted to know the cost of the items I would ship and said it was express shipping only, which is useless info to the known issue with their product. — Completely unhelpful. Waste ...

Bijou Cove
United States
4 days using the app
June 30, 2021

Stopped working with no warning. Many customers started calling telling us we didn't offer shiping.

La Guilde
Canada
3 days using the app
netParcel replied July 5, 2021

Thank you for your feedback and for taking the time to review our app. We apologize for the issue you are describing. One of our carrier partner’s APIs was providing a slower ...

September 8, 2016

Started using this app a few days ago with the Canada Post strike on and off shipping has been challenging.
These are the best shipping rates across Canada that we have found so far and are delighted with that. Also, having the orders populate from Shopify is a great time saver and helps eliminate data transfer errors.
I wish the invoicing would calculate a total for the day or week and put a ...

Kissandmakeup
Canada
2 days using the app
Edited July 13, 2023

I added the app to my Shopify account and got a great quote. Recommend using this for your larger parcel shipping. Good email support too.

BJ Landers Adventure Co
Canada
2 days using the app
netParcel replied July 31, 2023

Thank you for the review! We're thrilled to see that our rates and email support were helpful to BJ Landers Adventure Co. If there's anything else we can do to help support ...