Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

June 19, 2021

I have been using the Netparcel App and NetParcel with PayPal for several years. They provide excellent customer service and the lowest shipping rates. I highly recommend NetParcel for anyone selling online!!

Alberta Radio Supply
Canada
About 2 years using the app
netParcel replied June 21, 2021

Thank you for this wonderful feedback! Nothing makes us happier than earning a customer's business over many years, and we look forward to supporting your continued growth!

June 8, 2023

Netparcel offers excellent rates, especially for long-distance shipments and shipments to the U.S. Also, the app is easy to use. Highly recommend for small businesses!

Purrre
Canada
About 2 years using the app
netParcel replied June 13, 2023

Thank you for the wonderful review! We're always happy to hear that our rates and online tool help our small business customers. Looking forward to being a continued partner ...

September 26, 2023

I have used net Parcel many times to ship my Shopify orders. Not only does it provide other options to ship my products but their prices are great! It has allowed me to offer better rates to my customers which is definitely a win-win for everyone. It's a must have for any business especially if you ship across Canada or to the US.

The Little Cracker Company
Canada
Almost 2 years using the app
netParcel replied September 28, 2023

We appreciate this wonderful review -- thank you! It's always great to hear that our solution is a win-win for businesses and consumers alike, and we look forward to ...

June 22, 2021

We have used Netparcel for several years and they have helped play a role in our store's growth. For large packages or for orders that are going to hard-to-reach places, it's difficult to beat the prices and options that Netparcel provides.

Wood Wood Toys
Canada
Almost 2 years using the app
netParcel replied June 22, 2021

Thank you for such a positive review! We're thrilled to hear that our solution helps with large items and far-reaching destinations. We appreciate your business and look ...

Edited September 13, 2018

We've been exclusively using netParcel for express shipping for 2 years now. We mainly use DHL to ship to UK and countries outside of USA and Canada. It takes some time to set the whole thing up, but a netParcel rep will promptly help you do it. Every time we had any issues, we were always able to reach them in a timely manner, or reach them by phone if its urgent. They haven't failed us and we' ...

Shopape
Canada
Almost 2 years using the app
June 22, 2021

I LOVE using netParcel for my orders! The rates are highly competitive so there's no need to shop around, which saves a great deal of time. The interface is so easy to use that I've never had to use netParcel Customer Service! I recommend netParcel to anyone looking to save time and money!

Dragonheart Designs
Canada
Almost 2 years using the app
netParcel replied June 22, 2021

Thank you so much! We love hearing when businesses save time using our platform, and that our rates are consistently competitive. We appreciate your business and will be here ...

October 18, 2016

I've been using netParcel for a few week and it couldn't be easier. The address is simply added, payment is taken, and I get a label on the spot to print. And it links with Shopify which is super convenient for me! I couldn't recommend it more!

Midwest Juicery
United States
Over 1 year using the app
September 25, 2018

I really appreciate this app, it helps us a lot for local, national and international shipping. Great savings and really easy to use. The link with our store is awesome. I recommend it :)

Custom MotoQuad inc.
Canada
Over 1 year using the app
November 11, 2022

It's a great app, and it makes the process easier for our start-up business. Thanks again, net parcel.

Couples Co.
Canada
Over 1 year using the app
netParcel replied January 9, 2023

Thank you, Couples Co., for this wonderful review! We very much appreciate your business and look forward to being a continued partner in your growth!

July 19, 2022

We have been using NetParcel for the last few years for our Canadian deliveries. Their customer support and prices are excellent.

Reveka Rose
Canada
Over 1 year using the app
netParcel replied July 25, 2022

Thank you for this wonderful review! Our customer support team always appreciates feedback like yours, and all of us at netParcel look forward to seeing Reveka Rose's ...