Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

July 5, 2021

NetParcel by far has been the best service we have used. We have used NetParcel over the past 5 years throughout 2 of our companies and I can say that they have the best shipping rates. It easily plugs into your store and transfers the data over for easy use. Definitely recommend this app and service!

Surfinity
Canada
Over 1 year using the app
netParcel replied July 5, 2021

Thank you for such a wonderful review! We love hearing feedback like this from longstanding customers, and we look forward to many more years of helping your business grow.

Edited October 3, 2016

UPDATE OCTOBER 3, 2016: All previous issues have now been resolved and UPS is back online. Excellent app, great rates!
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Has been an incredible app for us thus far. We have saved a huge amount on shipping (we are located in Alberta, Canada, and the UPS rates and ship times are just amazing). Had one issue with a label not showing up after it was paid for, but called in and they resent it to me ...

Aerial Tech
Canada
Over 1 year using the app
Edited July 15, 2021

Love it. Best shipping discounts I have found. I literally don’t know why anyone would not use this app. You can schedule pickups right from the site and it’s easy to ship anything.

Portage and Main
Canada
Over 1 year using the app
netParcel replied July 16, 2021

Thank you for this great review! Feedback like this is always appreciated and we look forward to continued support of your business and its growth!

July 14, 2022

Netparcel is a great app for our Canadian business. Really easy to use with reliable carriers . We recommand it ! Thank you

KEYROLL HAIR INC
Canada
Over 1 year using the app
netParcel replied July 25, 2022

Thank you for this review! We strive to make our product as easy-to-use as possible, and really appreciate your recommendation! We look forward to supporting KEYROLL HAIR's ...

July 15, 2021

They are great in providing discount you can't find anywhere!! use them frequently and happy with the result every time.

Elite Plastics
Canada
Over 1 year using the app
netParcel replied July 16, 2021

Thank you so much for taking the time leave us a review! We truly appreciate the kind words and will continue striving to provide great rates!

June 6, 2023

Been using it even before I opened my store on Shopify. Get shipping prices and helps keep cost down. Would recommend!

Tucked-Up Systems
Canada
Over 1 year using the app
netParcel replied June 13, 2023

Thanks so much for this lovely review! We're thrilled to hear our rates help Tucked-Up-Systems keep costs in check. Looking forward to being a continued partner in your ...

May 5, 2023

This is a great app. netParcel has saved my company
a lot of money over the past 4 years. The rate and ship feature works flawlessly and the shipping quotes are fast and accurate. Printing the shipping labels is easy. History and tracking is well documented.

Whitetails Crossing Outdoors
Canada
Over 1 year using the app
netParcel replied May 9, 2023

Thanks so much for the lovely review! We're thrilled to hear that our features are helpful and that our product is easy to use/informative. We look forward to being a ...

July 29, 2021

Very good application for my business. Very good shipping prices. If you reach a shipping application, Go !!

footbike.ca
Canada
Over 1 year using the app
netParcel replied July 29, 2021

Many thanks for this wonderful review! We're thrilled to serve your business and to be a partner in your continued growth!

July 19, 2022

Great service and prices for Canadian companies of all sizes. The integration with Shopify is amazing and easy to implement. Multiple additional features also available outside of Shopify which we highly recommend including multi-users.

Volatus Aerospace
Canada
About 1 year using the app
netParcel replied July 25, 2022

Thank you for this great review! We're thrilled to hear our service and pricing remains competitive, and that our Shopify integration is a helpful tool for Volatus Aerospace. ...

May 5, 2023

I have used this netparcel services for nearly 2 years now. I'm so pleased with this service that I have integrated netparcel for my other shopify online store. This app has all the features that small business owners would need. I can easily track my shipment, review my expense report, auto populate addresses directly from shopify and super competitive shipping rates!

Awesome service!

Terrycrafted
Canada
About 1 year using the app
netParcel replied May 9, 2023

Thank you for such a positive review! We truly appreciate feedback like yours, especially from a longstanding customer. We are here to support Terrycrafted's continued growth!