Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

July 21, 2016

I am so happy I found this app! I originally, sent my orders with Canada Post but began using netParcel as Canada Post was threatening to strike. The netParcel app easily integrated with my shop, and sending my orders have become a breeze. You simply enter your invoice # on the netParcel site click on the 'import' button, your order is upload. Then you get to choose from a variety of courier and their rates. In many cases, I'm able to send my orders for less, and my customers receive their orders much faster (than with Canada Post).

Naturally Flawless Beauty Supplies
Canada
Over 3 years using the app
July 5, 2016

Switched over due to the pending Canada Post strike, and netParcel gives me multiple options for shipping! This allows me to offer tracking for all orders, and quicker shipping! It also creates the commercial invoices for you, so it takes the guess work away! Super easy to use!

Mashedin
Canada
Over 3 years using the app
August 24, 2017

Netparcel has made it possible for us to ship easily and economically to our customers worldwide. It is a lifesaver for our business. Integration to Shopify was simple and Netparcel's technical support staff was most helpful.

Norisb3
Canada
Over 3 years using the app
Edited July 12, 2016

I started using netParcel last Monday due to the possible Canada Post shortage. It was hard to decide witch shipping app to use. We decided to give netParcel a try and we're not disappointed at all. The integration with Shopify worked flawlessly and the app is easy to use. Our first shipment was a success. I recommend netParcel to all Shopify users who needs shipping services.
Thank you!

Fightersystems
Canada
Over 3 years using the app
September 3, 2021

It works really well... and the prices for shipping can't be beat! Looking forward to an integration where we don't have to leave the shopify dashboard.

MrSterilizer
Canada
About 3 years using the app
netParcel replied September 8, 2021

Thank you for this lovely review! We will certainly inform you of any updates to our Shopify integration, and are always here at support@netparcel.com to assist with other questions. All the best!

September 8, 2016

I have been using netparcel for several years now and have received nothing but excellent service. They have a very friendly team, are very responsive with technical queries and helpful with the freight company.
I have recommended them to several other businesses with no hesitation.
A great app.

Sandw
Canada
About 3 years using the app
July 11, 2017

Changed my entire business. Now I can ship overseas for ridiculously cheap rates w/ crazy fast delivery times.

I had so many issues with shipments to Europe and Asia before (lost mail, 8 week delivery etc), but now I'm able to do 3-5 days and blow customers minds. On top of that - I don't need to drop orders off anywhere. They get picked up from my office. I would give 6 stars if I could!

Unbound Merino
Canada
About 3 years using the app
December 11, 2015

Awesome app, takes care of all the headaches of shipping and tracking. Highly recommend to anyone that doesn't want to waste their time shipping. Their prices make our shipping rates competitive.

Wazzup Sports
Canada
About 3 years using the app
November 8, 2023

Excellente application, super rapide pour gérer l'expédition et prix souvent avantageux!

Shack Story
Canada
About 3 years using the app
netParcel replied November 17, 2023

Merci pour votre commentaire! Nous sommes très heureux de soutenir l'équipe de Shack Story!

June 25, 2022

NetParcel is easy to use and works really well. Definitely would install even to just compare against Canada Post rates in Shopify.

Glebe Trotters
Canada
About 3 years using the app
netParcel replied July 11, 2022

Thank you for this wonderful review! We're always happy to hear that our tool is easy to use. Looking forward to continued support of Glebe Trotters.