Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

August 25, 2017

I started using netParcel before I had my shopify store. I had some issues with the installation, as I had installed the addon before paying Shopify for the custom shipping calculation feature.. the netParcel guys were really helpful getting it sorted though - error was 100% my mistake.

The rates are really good, once I hit postage costs of C$50 or so per shipment with Canada Post, UPS start to ...

Mythic Crafts
Canada
About 1 year using the app
November 25, 2019

It simplifies all shipping for me. Period. Time and money are what its all about. So far there have been no problems and thats from me, a rookie at all this.

Bogey Golf
Canada
About 1 year using the app
July 24, 2022

Netparcel offers competitive pricing and good client service. The service is easy to use and set up. Would recommend!

Apex Cleaning Supplies
Canada
About 1 year using the app
netParcel replied July 25, 2022

Thank you for this wonderful review! We are thrilled to hear our pricing, service, and set-up have been helpful to your business, and look forward to being a continued ...

Edited November 29, 2019

We love using this app - our favourite feature is that we only have to plug in the order number and the shipping details populate automatically. It's a small thing but it really does decrease the margin of error and therefore, dollars saved!

Love Me Do Baby & Maternity
Canada
About 1 year using the app
August 23, 2021

Net Parcel has been great with service and quick to rectify any wrong doing. Highly recommend if your looking for great prices for shipping and seems to integrate with our shopify just fine.

Bredenhof Hop Farms
Canada
12 months using the app
netParcel replied August 23, 2021

Thank you for this wonderful review! We truly appreciate you taking the time and are always working to ensure our customers have the best possible experience. Looking forward ...

March 14, 2023

I have been using netParcel for over a year, and I have to say, it has been a huge benefit to my small business. Shipping costs in Canada are outrageous, however netParcel helps the bottom line. I've only had to reach out to customer service a few times regarding some extra charges from the carrier, but customer service responded quickly and was able to get me a refund. I highly recommend ...

DIP OUTLET
Canada
12 months using the app
netParcel replied April 25, 2023

Thank you for this review! We strive to provide quick support and love hearing that we help with the bottom line. We are excited to remain a continued partner in Dip Outlet's ...

May 8, 2023

Netparcel is amazing for comparing and contrasting rates between different companies without switching between tabs - Super convenient based right out of shopify or browser.

Phoenix Domes Canada & USA
Canada
11 months using the app
netParcel replied May 9, 2023

Thank you so much for the review! We're thrilled to hear that our solution brings speed and convenience to your business. We look forward to continued support of Phoenix ...

May 23, 2023

Netparcel has been useful, consistent, and offers great rates! While we have a UPS business account, we still use Netparcel regularly - especially when we need quick international shipping, or to cross shop priority options beyond what our regular provider offers. There is also plenty of functionality and the interface is convenient and quick to use.

Hemlock & Oak
Canada
11 months using the app
netParcel replied May 24, 2023

Thanks for the wonderful review! We're thrilled to hear our international rates and user interface are helpful to your business. We very much look forward to being a ...

Edited March 11, 2022

Although we had previous tech issues, netParcel was very quick to help resolve them and had outstanding customer service.

Signal Flares Inc
Canada
10 months using the app
netParcel replied April 7, 2022

Helping our customers is our number one priority. Thank you for the kind words and we look forward to continued support of Signal Flares' growth!

November 1, 2019

We're based in Canada and have been using Netparcel for almost a year. We couldn't be happier with the experience so far. Best rates, easy-to-use interface and great customer support.

FOR ALL KIND
Canada
10 months using the app