Reviews (289)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective shipping solutions and multiple carrier options, which streamline shipping processes and reduce costs. It integrates seamlessly with Shopify, supporting easy order importation, real-time quotes, and automatic fulfillment. Features like direct generation of shipping labels and commercial invoices, along with a user-friendly interface and reliable performance, are notable. Customer service is praised for its responsiveness and efficiency ...

November 3, 2016

Amazing app! Easy to use & really good customer service. I highly recommend it due to its cheap rates & more options for shipping.

Closet Spice
Canada
10 months using the app
September 24, 2019

Netparcel has been an excellent app for our business. It gives us multiple options to choose from in terms of shipping providers and the prices are amazing. Thanks again!

True Northern Labs
Canada
10 months using the app
August 26, 2021

omg we LOVE netparcel....! What a complete and total game changer for us. If you ship ANYTHING , you need to download and use this service. it gives us easy access to outrageously cheap rates on shipping. and even more discount on rush services like next day or 2 or 3 day priority etc. It gives us access to the millions of dollars of buying power that large companies would have, so we can compete ...

CarGenerator
Canada
10 months using the app
netParcel replied August 27, 2021

Wow! We are humbled by this wonderful review and really appreciate you taking the time to provide it. We are always striving to give our customers the best possible rates and ...

April 17, 2017

We have had nothing but smooth sailing with NetParcel - Great company! I have called their customer service line a few times, and have had fast reliable service. They are also great with responding to e-mails. I highly recommend NetParcel for all your shipping needs.

Budget Performance
Canada
9 months using the app
July 31, 2019

I really appreciate that netparcel integrates with Shopify, and finds the best rates for me based on each package. This has been a lifesaver for my online business! Thanks netparcel! :)

Silver Fox Vinyl
Canada
9 months using the app
October 18, 2021

No issues with updating tracking when fulfilling orders. Issues with shipping companies are resolved by netparcel. Customer support is responsive. Shipping charges are much cheaper than negotiating with shipping companies yourself.

G Electronics
Canada
9 months using the app
netParcel replied October 29, 2021

Thank you for the lovely review! We are thrilled to hear our support, pricing, and tracking/fulfillment update functionality have helped G Electronics grow.

December 19, 2022

Great app, and helpful customer service. Big savings on domestic Canadian shipments and cross-border shipments.

Red Carpet Telescopes
Canada
9 months using the app
netParcel replied January 9, 2023

Thank you for the great review! We love hearing that our savings are helpful for domestic and cross-border shipments alike, and look forward to being a partner in Red Carpet ...

August 26, 2021

Netparcel is an amazing alternative to Canada Post and I love that it integrates seamlessly to my Shopify store. I use them frequently, and my parcels are picked up by the carriers the next day. Highly recommend this app & team!

AllyBeth Design Co
Canada
8 months using the app
netParcel replied August 27, 2021

Thank you for this great review! We are thrilled to hear our services have been valuable to your business and look forward to continued support of your growth!

October 21, 2021

We have been using netparcel for almost all of our shipments. It has saved us considerable amount compared to the other shipping options! Love that they added GO logistics as it has become our go to choice when shipping locally, just needed the tracking to improve for GO logistics packages but overall very happy with netparcel!

Rohi Coffee
Canada
8 months using the app
netParcel replied October 29, 2021

Thank you so much for the great review! We always love hearing that our services help customers like Rohi Coffee save money, and that our GO Logistics integration has been ...

August 26, 2021

Effortless to add, easy to use, and has saved me countless amounts of money on shipping. Would Recommend.

Proteina High-Protein Cheese
Canada
8 months using the app
netParcel replied August 27, 2021

Thank you so much! We're thrilled to hear our service is easy to add to your store and saves you time. We look forward to being a continued partner in your growth!