NoFraud Fraud Protection

NoFraud Fraud Protection

Free to install. Additional charges may apply.
Rating (4.5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

November 23, 2016

Languages

English

Categories

Fraud

Works with

Shopify Flow, Recharge, Carthook, Bold Subscriptions, One Click Upsell, Shop Pay, Paypal

Increase order approval rates and eliminate chargebacks with real-time fraud screening and detection

Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.

Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee. more
  • Chargeback Protection: If you receive a fraud chargeback, we’ll pay you back
  • Highly Customizable: Create your own rules, allowlists/blocklists, and more
  • Flexible Workflow: Automatically capture valid payments & cancel fraudulent ones
  • Customer Support: Our expert fraud analysts are available 24/7 by phone & email
  • Quick and Painless Integration: Get up and running in minutes – not days

Pricing

Free to install

We offer flexible pricing plans that are tailored to your business needs providing maximum ROI.

Free to install

We offer flexible pricing plans that are tailored to your business needs providing maximum ROI.

All charges are billed in USD. See all pricing options

167 reviews

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection and real-time scanning. It's praised for its ability to quickly identify potential risks, reducing chargeback rates and saving resources. The app's setup is straightforward, and its manual verification process is efficient. Merchants appreciate the increased approval rates and reduced operational time it provides. Customer support is described as prompt and knowledgeable. The app is seen as a lifesaver, preventing fraudulent orders and saving businesses significant money. It's also appreciated for its seamless platform and high level of protection against fraud.

January 23, 2024

Have been using NoFraud for couple of years now. I find the app to be great for detecting fraudulent orders. Reliable.

The Radiant Rhino
Canada
About 2 years using the app
January 6, 2024

We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.

Highly recommend working with them, as its saved our company 10s of thousands in fraud.

Battle Born Offroad
United States
Almost 2 years using the app
December 18, 2023

This app is highly unreliable for tracking fraudulent orders. It often approves fraudulent orders and its screening process lacks coherence. We've encountered numerous chargebacks from orders greenlit by them. Their lack of accountability is concerning—they don't take responsibility for their mistakes. It's puzzling how a company named "No Fraud" struggles to properly screen fraudulent orders.

AMEKANA
United States
Over 5 years using the app
NoFraud, LLC replied March 5, 2024

Hi Chinecherem,

Thank you for your review. We understand how frustrating it is to receive a chargeback, especially when you are actively working with fraud prevention software. While NoFraud is extremely effective in identifying and blocking fraudulent orders, there is no fraud solution that is 100% effective, including NoFraud. Some examples of orders we would greenlight but will result in a fraud chargeback are below:

- A chargeback from a transaction that was made by the cardholder, yet the customer does not want to pay for the item and will submit a fraud chargeback. This is also known as friendly fraud. This is the main category of fraud chargebacks that we see. These types of chargebacks can usually be won with an effective dispute, and disputing all chargebacks is a service we currently offer.

- First time fraudsters: The first time a fraudster commits fraud, they have a clean history and appear legitimate, especially when they are just starting out and do not act like a typical fraudster trying to cover their tracks.

It is for this reason that one of the solutions we offer includes a chargeback guarantee, which would guarantee our decisions and reimburse you in the case you receive a chargeback. Many of our customers take advantage of this offering and appreciate that they never have to worry about friendly fraudsters, or hard to detect fraud that we may have missed. Unfortunately, your current package does not include the Chargeback Guarantee.

We are sorry if this was confusing and we are committed to making it right. We have tried reaching out to you several ways (email, phone, social) in an attempt to reach you, and discuss upgrading your service to include chargeback protection (and/or adding chargeback management) so we can effectively dispute all your chargebacks.

We hope to connect and help make this right and set you up for success long term. We look forward to making contact so you can join the ranks of the thousands of happy NoFraud customers. Please call 888-773-3669 and ask for either Aaron Spence, Head of Customer Success, Shoshanah Posner, Director of Business Development, or Scott Gifis, CEO.

About this app

Launched

November 23, 2016

Languages

English

Categories

Fraud

Works with

Shopify Flow, Recharge, Carthook, Bold Subscriptions, One Click Upsell, Shop Pay, Paypal

Built by NoFraud, LLC

About NoFraud, LLC

4.5 average rating

7 years building apps for the Shopify App Store

1 World Trade Center, Ste. 76G, New York City, NY, 10007, US

Support

Send a message

888-773-3669

support@nofraud.com