NoFraud offers Chargeback reimbursement, eliminates the overhead costs of an in-house fraud prevention solution.
NoFraud has the capability of accepting orders that other solutions reject due to suspicions of fraud with Cardholder Verification.
NoFraud eliminates manual review and decreases customer friction by providing instant decisions.
About NoFraud Fraud Prevention
NoFraud is the highest rated fraud prevention app in the Shopify app store. Our customers love us for our precision, our expert fraud analysts that provide our customers with the highest order approval rate as well as our excellent customer service.
What Does NoFraud Do?
NoFraud offers eCommerce fraud prevention through real-time virtual identity verification. We deliver individual, real-time decisions for each transaction (Pass/Fail) using thousands of data points and virtually every fraud detection technology available.
The solution is fully automated and managed by in-house experts, requiring no input from the merchants, not even manual review - cardholder verification is done internally by NoFraud.
How NoFraud Works:
When the NoFraud extension is enabled, transactions will be sent to NoFraud for fraud screening after the customer’s transaction has been placed.
NoFraud gives you actionable responses you can rely on: Pass or Fail. There are no scores to analyze or rules to configure. You can decide to manually cancel the orders we flagged as fraud (“Fail”) or you can set up the system to automatically cancel the fraudulent orders on your behalf. We offer flexible integration options to be compatible with almost every third party fulfillment company's workflow.
For transactions where a high risk transaction has validation potential, NoFraud provides cardholder for verification by our U.S.-based team of fraud analysts. This allows NoFraud to approve high risk transactions that other solutions would decline. There is no need to gather evidence on why you believe that transaction is valid - the review is triggered automatically as soon as the order comes to NoFraud. Once completed, you will receive an email with the transaction’s updated status and the order will automatically be updated with NoFraud's final decision.
*Chargeback Protection: Should a fraud chargeback occur on an order NoFraud passed, NoFraud will reimburse you for the full chargeback amount. Minimum volume required for Chargeback Protection eligibility
*Flexibility on which orders to screen: You can choose to include or exclude non-credit card transactions (Paypal, Amazon Pay).
*Customer Managed Blacklist and Whitelist (can be used for non-fraud related purposes ex: block customers that keep buying and returning product)
*Customized Review Process: adjust our review settings to suit your company's preferences
*Ability to cancel fraud orders before 3rd party order fulfillment company processes orders
*Phone and Email support
*Detailed reporting on order statuses, review results, fraud attempts and more
*Ability screen phone orders
*Flexible pricing plans available: reach out to NoFraud for more detail
*2 week free trial
Free to install
% of sales. See link to the NoFraud site above for a price estimate.
Overall rating Based on 34 reviews
Most recent reviews
We originally started using Signifyd for fraud prevention. SIgnifyd started off ok and our orders were being checked and guaranteed. Then gradually more and more orders were declined for no good reason. Our customer service team ended up doing their usual checks with social media/ directory enquiries and contacting the customer, to find that actually the customer was most likely genuine. We then had to feed this all back to Signifyd so they could make a second decision. And again, sometimes they approved it and sometimes they would decline just because it was going to a different address. We were having to cancel orders as Signifyd were not guaranteeing them. Basically, we seemed to be doing as much work, if not more work. before we installed Signifyd. And receiving fewer results with Signifd.
Then we came across NoFraud. The customer platform is more user-friendly and easy to navigate. They tag orders with responses, which helps us identify an order and filter orders. NoFraud proactively does the review for us which means we free up our time to focus on the genuine orders. And most importantly more orders are guaranteed. Which means faster processing, picking and packing, and much happier Urban Industry customers :) The support has been amazing and the installation was unbelievably quick.
I would definitely recommend using No Fraud to help grow your business.
I have been with NoFraud for two months after moving from Signifyd. I love the experience way better and much more personalized. The customer service is top notch. The rate of approval is better and the rate that NoFraud charges is lower for a better service. I have recommended this to few of my friends that are in e-commerce business. Keep up the great work NoFraud.
Great protection and best customer service!