Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection and real-time scanning. It's praised for its ability to quickly identify potential risks, reducing chargeback rates and saving resources. The app's setup is straightforward, and its manual verification process is efficient. Merchants appreciate the increased approval rates and reduced operational time it provides. Customer support is described as prompt and knowledgeable. The app is seen as a lifesaver, preventing fraudulent orders and saving businesses significant money. It's also appreciated for its seamless platform and high level of protection against fraud.

January 23, 2024

Have been using NoFraud for couple of years now. I find the app to be great for detecting fraudulent orders. Reliable.

The Radiant Rhino
Canada
About 2 years using the app
January 6, 2024

We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.

Highly recommend working with them, as its saved our company 10s of thousands in fraud.

Battle Born Offroad
United States
Almost 2 years using the app
October 4, 2023

Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!

GrailNation
United States
About 1 year using the app
June 29, 2023

Running a business online in 2023, you need to protect yourself with NoFraud. With fraudulent orders becoming a common occurrence, every website needs to be protected. You won't be disappointed with NoFraud and their amazing team.

Wine Chateau
United States
Almost 6 years using the app
December 28, 2017

This app is a must! They have the best customer support, and their app really works! They even do reviews by phone on medium risk orders, in order not to just discard an order that could be legit.
Don't waste your time and money on a different app. This app is amazing and well priced!

Littlecanadians
Canada
About 6 years using the app
June 27, 2023

NoFraud is an exceptional service for our business. On one hand, their set-it-and-forget-it model is absolutely perfect for our day to day business and their ROI is clear. For the bulk of fraud, we're covered.

But what makes NoFraud special is their human touch. It sets them apart from almost ever other service we use: if we're see anything weird, there is a person we can reach out to. They've helped us hone our returns policy to fight returns fraud; they've helped us identify strange payment patterns; and their algorithm is fast enough to not impact conversion rate. I can't imagine running a Shopify site without NoFraud.

Raycon
United States
Almost 5 years using the app
April 16, 2020

We can’t say enough wonderful things about the team at NoFraud. They are extremely responsive, knowledgeable and easy to work with. The peace of mind we get from knowing that they are handling the fraud check process is invaluable. Our product has a high risk of fraud and NoFraud's system consistently delivers accurate order ratings and recommendations. We have been using the NoFraud app for about a year and highly recommend it.

Judith Leiber
United States
Over 5 years using the app
Edited September 12, 2017

We have used No Fruad for a week now and every (6) high risk order was flagged and canceled with the App. I would recomend it to anyone who doesnt have the time to manually check each order for potential risk. Definitely will continue to use.

1moreusa
United States
Over 5 years using the app
July 26, 2019

We've been using Nofraud for over a year, we cannot trust shopify fraud prevention but noFraud offers a much higher level of sophistication, well worth it!

Attica Life-in-Style
Australia
About 5 years using the app
July 2, 2019

My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service.

They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.

365 Cycles
United States
About 5 years using the app