Reviews (175)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

August 3, 2023

I am beyond thrilled to share my experience with the No Fraud Shopify app! As a seasoned e-commerce entrepreneur, I've always been cautious about fraud and chargebacks, which can severely impact my business's bottom line. However, since integrating the No Fraud app into my Shopify store, my worries have vanished, and my confidence in accepting online payments has skyrocketed!

The No Fraud app has truly been a game-changer for my business. It boasts an impressive array of cutting-edge features that have significantly minimized fraudulent transactions while ensuring legitimate customers' seamless shopping experience. Here are some highlights that have left me thoroughly impressed:

Advanced AI-Powered Fraud Detection: The app utilizes state-of-the-art artificial intelligence algorithms to analyze customer behavior, purchase patterns, and other relevant data in real-time. This sophisticated approach has proven to be highly effective in spotting suspicious activities and preventing fraudulent orders from going through.

Real-Time Scanning: One of the most remarkable aspects of the No Fraud app is its ability to scan transactions in real-time. This means that potential risks are identified and addressed immediately, reducing chargeback rates and saving me valuable time and resources.

Seamless Integration: Installing and setting up the app was a breeze! The user-friendly interface guided me through the entire process, and I was up and running in no time. No technical expertise required!

Customizable Settings: The app allows me to customize the fraud detection rules according to my store's specific needs. I can easily adjust the sensitivity level to ensure accurate results without compromising on genuine customer orders.

Dedicated Support: The No Fraud team has been incredibly supportive throughout my journey. Whenever I had questions or needed assistance, their prompt and knowledgeable customer support team was just an email away.

Since implementing the No Fraud app, my store has experienced a significant decline in chargebacks, leading to improved profitability. Moreover, I no longer lose sleep over potential fraud attempts, allowing me to focus on growing my business with confidence.

In conclusion, if you're a Shopify merchant seeking the ultimate fraud prevention solution, look no further than the No Fraud app. Its top-notch features, user-friendly interface, and exceptional customer support make it the perfect choice for safeguarding your online store. I wholeheartedly give it five stars and highly recommend it to all fellow e-commerce entrepreneurs!

Headshop.com
United States
11 months using the app
July 9, 2020

Great company for fraud. We compared them with other services available, and they were far cheaper, especially against the other popular option, Signifyd. The customer service has been amazing and they were able to help us set rules into place for different customizations on our site. Took less than 10 minutes to get everything up and running. So easy. Highly recommend!!!

Nutrition Faktory
United States
11 months using the app
August 12, 2019

Prior to installing and using NoFraud, we were getting hit with a lot of chargebacks due to fraudulent orders being processed. Since utilizing NoFraud, we have not received any further chargebacks. Their CS team is amazing to work with as well! Highly recommend!

Revelation Health LLC
United States
10 months using the app
June 30, 2017

Hands down one of the best services we have used. It makes it so much easier for us knowing we have someone monitoring our fraudulent charges as well as informing us whether to send certain orders out or not. They definitely go above and beyond for their customers!

Venus Et Fleur
United States
10 months using the app
January 15, 2018

NoFraud has saved us from over 100k In Fraudulent orders and has allowed our entire team to work on more urgent tasks. They are a rock and roll squad and there sales and support team respond very quickly to all my concerns. I recommend them to anyone with fraud orders coming into there system even just as our insurance policy they beat the pricing we have gotten from other vendors of there type.

The Steel Supplements
United States
10 months using the app
July 9, 2021

We highly recommend NoFraud for the security and integrity of your transactions. NoFraud algorithm screens out fraudulent activities very effectively.

Fast Protein
United States
10 months using the app
April 28, 2021

No Fraud is really a very intelligent and useful app! No Fraud is really a very intelligent and useful app!

Editorspick
United States
10 months using the app
January 22, 2021

I can't speak highly enough of Shoshanah. She's been so helpful for the past year since the onboarding and as this business has continued to grow. When we first onboarded, we were getting hit with heavy fraud, and it had a really tough impact on the business. With NoFraud, we've been able to accept more orders and have the confidence that everything is as it should be when fulfilling. What separates NoFraud in my view from the rest is the caliber of support and the human review process. They have 24/7 support and you can submit a ticket with orders and get a prompt response with human review. Thank you to Shoshanah and NoFraud!

Clinical Supplies USA
United States
9 months using the app
Edited December 7, 2021

This is some of the best money we have ever spent. Integrating the app was quick and smooth, the support is fantastic and far superior to the service offered by some of their competitors. Our fraudulent orders have dropped by almost 60% since integrating NoFraud as compared to Signifyd and all orders that are charged-back are quickly reimbursed. If you're accepting credit card payments online, you can’t afford not to get them! NoFraud recently rolled our a service called "Chargeback Management Tool" which we have enrolled, the tool allows us to automate all disputes to be handled by the NoFraud team and free up our team's time in handling more important tasks. Well done NoFraud team!

Nixplay
United States
9 months using the app
May 31, 2023

Orders are screen and marked Pass / Fail in under 5 minutes. They're even able to protect orders that Shopify might have flagged as potential fraud. Screening orders for fraud verification by analyzing customers' data including name, credit card security info, address of shipping and billing, IP, and more.

Affliction Clothing
United States
9 months using the app