Reviews (176)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

April 29, 2022

i was using a different app which was slowing down my time to accept payments and it was costing me double , this app is use friendly , they will link up the app to your store and you need to do nothing , you can check the daily usage and it's super fast to accept payments and customer service is always there to help , good job guys

Speedy Booze
Canada
7 months using the app
October 30, 2019

We recently have a lot fraud buyers. NoFraud helps us on preventing these fraud from affecting business. We love the APP!

Digifast
United States
7 months using the app
April 3, 2019

No fraud has helped us tremendously by catching fraudulent orders before they make it to our fulfillment center. No fraud app provides amazing support. Shoshanah has been extremely helpful through the entire process of the integration of the app and providing amazing personal service. She always goes above and beyond to provide the most amazing support.
I would definitely recommend using No Fraud to help grow your business.

Miami HEAT Store
United States
6 months using the app
Edited March 11, 2020

We had a big problem with fraud charges and chargeback and not enough resources to monitor. This app (and the great support team) was a life saver to our business!

Sock Fancy
United States
6 months using the app
July 22, 2019

Shoshanah is the best at No Fraud their software has drastically helped improve our store security and gave us a peace of mind with each order would recommend with high and medium volume sellers !!!

Eliquidstop
United States
6 months using the app
Edited May 7, 2019

Great at working together to come up with the best strategy and rules to stop fraud at a higher scale than relying on shopify's fraud prevention whether that is through flow or any other fraud controlled app, overall it maximizes your orders without damaging ones that you may think are high risk when in actual fact shopify should be marking them as low.

FemmeLuxe
United Kingdom
6 months using the app
February 26, 2020

Recommended! They will help me review every transaction to ensure that the transaction is safe. Let me not worry about transaction security! The price is reasonable!

YomaCarModel
Canada
6 months using the app
November 18, 2020

NoFraud has been absolutely amazing. Before NoFraud, we were suffering from a barrage of fraud attempts, which resulted in tens of thousands of dollars of chargebacks. Since installing the attempts have fallen a lot. The fraud networks communicate with each other to identify easy prey. Once you install this app, they will give up hope. It only took an hour or two to install and configure. The pricing is good. The support is the best. I think it's a no brainer.

Marika
United States
5 months using the app
August 29, 2019

So far so good. We haven't had any fraud get by us since we installed the app and started working with the team. We had a lot of fraud before that, which when we tried to handle on our own, even with all the free Paypal and other filters, still resulted in fair sized losses every month . They are very responsive and do their job well. Plus this option is a good deal less expensive than some of the alternatives.

DATSUSARA
United States
5 months using the app
September 25, 2020

NoFraud has been great for us here at Capital BBQ. As a small business we were able to negotiate a fair price based on our volume. Before using NoFraud, we’d always have to do manual verification of our customers information when the billing and shipping address did not match, which was not only time consuming but also rubbed some honest customers the wrong way when we called. With NoFraud, there’s no grey areas, and plenty of piece of mind. It’s either pass or fail. When a transaction passes, we have piece of mind knowing we’re 100% covered by NoFraud’s excellent protection. This made things a lot easier as our company grew, saving us thousands of dollars, and countless hours of work. NoFraud has been and excellent partner to help us prevent fraud in the past 6 months and we look forward to continuing our relationship with them for years to come.

BBQing.com
Canada
5 months using the app