Reviews (176)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

February 19, 2019

I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.

WatchinGO
United States
Over 4 years using the app
March 28, 2019

NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.

MiamiStar.com
United States
Over 4 years using the app
June 20, 2019

Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.

Platinum Nutrition & Supplements
Canada
About 4 years using the app
November 6, 2019

Amazingly powerful app and great support team. An inexpensive way to secure your site! We love working with them.....and No Fraud actively works alongside companies for maximum effect on both current and potential future fraud activity.

AmFed Coin& Bullion
United States
Almost 4 years using the app
July 24, 2017

NoFraud finds the fraudulent transactions with much less false positive than any other system I've tried.

Not all is perfect, but the above is true - and that's what's most important to me.

Adrien at Foobot

Foobot
United States
Almost 4 years using the app
February 25, 2019

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Flyp Nebulizer
United States
Almost 4 years using the app
July 8, 2021

I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!

Need Direct
United States
Over 3 years using the app
January 15, 2018

No Fraud is a must! I can't begin to say how much they were able to save us in potential fraud. They've worked with us even when we didn't have much in sales. Great company and awesome customer service. We highly recommend this service, especially if you're new to Shopify.

D2ichi
United States
Over 3 years using the app
August 21, 2018

Great protection and best customer service!

Loyallux
United States
Over 3 years using the app
February 4, 2019

Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team

HEMPER
United States
Over 3 years using the app