Reviews (178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

November 6, 2016

Top notch fraud protection - hands off - fully automated. NoFraud is transforming the fraud space. Only pay a small fee when a purchased is made. Learned about them from an article in Internet Retailer a few months ago and they finally have a Shopify APP. Excellent support, definitely recommend. A no brainer for my unique bedding store, www.excesscomfort.com

Excesscomfort
United States
Almost 5 years using the app
May 24, 2019

I haven't had a fraudulent order in months and I am happy about that. Now we just cancel any order that the app says is fraudulent. We don't deal with the headache.

TastyIslandCrate
United States
Almost 5 years using the app
December 6, 2021

We love NoFraud, they have helped us avoid unnecessary chargebacks. They flag suspicious purchases within seconds and provide us with the necessary follow up on how to proceed with the order. Their support team is quick and sufficient. Would recommend them to any business is high value products.

Runway Catalog
Canada
Almost 5 years using the app
June 27, 2023

NoFraud is an exceptional service for our business. On one hand, their set-it-and-forget-it model is absolutely perfect for our day to day business and their ROI is clear. For the bulk of fraud, we're covered.

But what makes NoFraud special is their human touch. It sets them apart from almost ever other service we use: if we're see anything weird, there is a person we can reach out to. They've helped us hone our returns policy to fight returns fraud; they've helped us identify strange payment patterns; and their algorithm is fast enough to not impact conversion rate. I can't imagine running a Shopify site without NoFraud.

Raycon
United States
Almost 5 years using the app
February 19, 2019

I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.

WatchinGO
United States
Over 4 years using the app
March 28, 2019

NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.

MiamiStar.com
United States
Over 4 years using the app
June 20, 2019

Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.

Platinum Nutrition & Supplements
Canada
About 4 years using the app
November 6, 2019

Amazingly powerful app and great support team. An inexpensive way to secure your site! We love working with them.....and No Fraud actively works alongside companies for maximum effect on both current and potential future fraud activity.

AmFed Coin& Bullion
United States
Almost 4 years using the app
July 24, 2017

NoFraud finds the fraudulent transactions with much less false positive than any other system I've tried.

Not all is perfect, but the above is true - and that's what's most important to me.

Adrien at Foobot

Foobot
United States
Almost 4 years using the app
February 25, 2019

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Flyp Nebulizer
United States
Almost 4 years using the app