Reviews (176)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

June 3, 2020

Great app! It has saved us a lot in potentially fraudulent orders being fulfilled. Their customer service team is quick to reply with solutions and is very hands on. Couldn't be more happy we started!

EVLUTION NUTRITION
United States
Over 3 years using the app
November 3, 2020

Great product that effectively filtered fraudulent and suspicious orders and took the time to work with us to resolve them and optimize to avoid them in the future. I would highly recommend if you are having issues with fraud.

Uqora
United States
Over 3 years using the app
November 20, 2020

Extremely helpful. The team is quick to respond with any queries and they have now aided us in getting NoFraud set up for all three of our stores. Highly recommend!

Laura James
United Kingdom
Over 3 years using the app
July 9, 2021

I was scammed out of $6000 even though Shopify showed the transaction as low risk. I shipped the merchandise and a couple of weeks later, received a charge back. Before that, I would have the occasional charge back that were usually less than $100. I have been using NoFraud for 2 and a half years now. I never have to worry about fraudulent charges again. I have never had a chargeback since I started using NoFraud. Good job!

Quality Cellular Parts
Canada
Over 3 years using the app
March 15, 2022

Excellant communication. Easy to use service. Available to resolve and questions or concerns that arise in a timely manner.

UMZU
United States
Over 3 years using the app
December 9, 2021

Highly recommend NoFraud to any eCommerce store! Our fraudulent orders have significantly decreased since adding NoFraud to our store. The app integration was super easy and our rep, Hannah has been absolutely wonderful with helping us navigate. I have nothing but positive things to say about NoFraud!

Rooster Teeth Store
United States
About 3 years using the app
December 3, 2021

This is a great app against online scammers and will save you $$$ from undetected high risk orders. Their support team is fast and responsive.

Articture
United States
About 3 years using the app
October 16, 2019

I ran Signifyd and NoFraud at the same time. My approval rate with Signifyd (Revenue) was 90.91%. The approval rate (Revenue) with NoFraud - 97.2%. Switching to NoFraud is a no-brainer.

Digital Supply USA
United States
Almost 3 years using the app
September 17, 2018

I have been with NoFraud for two months after moving from Signifyd. I love the experience way better and much more personalized. The customer service is top notch. The rate of approval is better and the rate that NoFraud charges is lower for a better service. I have recommended this to few of my friends that are in e-commerce business. Keep up the great work NoFraud.

Tufina Official
United States
Almost 3 years using the app
July 8, 2021

As a small business fraud is a huge factor in our bottom line. NoFraud helped us screen fraudulent orders without making it a huge hassle at the most important part of the eCommerce process which is the checkout. We have been completely satisfied with the ease of use and the screening process used. It has helped us keep the bad guys at bay and let the valid orders through without hassle! Thank you NoFraud for providing a hassle-free service that works!

Lifeline Pet Supplies
United States
Over 2 years using the app