Reviews (178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

July 8, 2021

I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!

Need Direct
United States
Over 3 years using the app
January 15, 2018

No Fraud is a must! I can't begin to say how much they were able to save us in potential fraud. They've worked with us even when we didn't have much in sales. Great company and awesome customer service. We highly recommend this service, especially if you're new to Shopify.

D2ichi
United States
Over 3 years using the app
August 21, 2018

Great protection and best customer service!

Loyallux
United States
Over 3 years using the app
February 4, 2019

Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team

HEMPER
United States
Over 3 years using the app
June 3, 2020

Great app! It has saved us a lot in potentially fraudulent orders being fulfilled. Their customer service team is quick to reply with solutions and is very hands on. Couldn't be more happy we started!

EVLUTION NUTRITION
United States
Over 3 years using the app
November 3, 2020

Great product that effectively filtered fraudulent and suspicious orders and took the time to work with us to resolve them and optimize to avoid them in the future. I would highly recommend if you are having issues with fraud.

Uqora
United States
Over 3 years using the app
November 20, 2020

Extremely helpful. The team is quick to respond with any queries and they have now aided us in getting NoFraud set up for all three of our stores. Highly recommend!

Laura James
United Kingdom
Over 3 years using the app
July 9, 2021

I was scammed out of $6000 even though Shopify showed the transaction as low risk. I shipped the merchandise and a couple of weeks later, received a charge back. Before that, I would have the occasional charge back that were usually less than $100. I have been using NoFraud for 2 and a half years now. I never have to worry about fraudulent charges again. I have never had a chargeback since I started using NoFraud. Good job!

Quality Cellular Parts
Canada
Over 3 years using the app
March 15, 2022

Excellant communication. Easy to use service. Available to resolve and questions or concerns that arise in a timely manner.

UMZU
United States
Over 3 years using the app
December 9, 2021

Highly recommend NoFraud to any eCommerce store! Our fraudulent orders have significantly decreased since adding NoFraud to our store. The app integration was super easy and our rep, Hannah has been absolutely wonderful with helping us navigate. I have nothing but positive things to say about NoFraud!

Rooster Teeth Store
United States
About 3 years using the app