Reviews (131)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant reduction in fraud and chargebacks, with some experiencing no fraud losses using this AI-powered technology. They praise its accuracy in detecting fraud, user-friendly interface, and responsive support team. The app offers chargeback protection and customizable fraud detection settings, enhancing security and boosting sales by accurately approving legitimate orders. Merchants also value the manual review option and easy setup process.

February 18, 2021

5 stars across the board! We switched a year ago from Signifyd to NoFraud and not only did my approval rate increase drastically but pricing was also a lot more competitive. The integration is seamless and literally worked out of the box with zero changes to our current workflow. The team at NoFraud including Shoshanah, Yehudah, Blumi, Viktoriia, Irina, Zahraa, Louis, Rachel are all amazing to work with and are super quick to respond to my inquires. Couldn't be happier with the solution and support. I highly recommend NoFraud to all Shopify stores!

DailySale
United States
12 months using the app
August 7, 2019

This app changed everything for us. We used to be fraught with fraud, getting chargebacks left and right, but since we started working with the NoFraud team, we've yet to encounter one, while accepting MORE orders. They accept orders other apps would've failed, knowing how better to research the customer and ascertain if they're fraudulent or not. They've saved us a ton of money, they're very competitively-priced within the industry, and by far and away the best fraud protection service out there. Don't think twice.

AND1.com
United States
12 months using the app
October 27, 2020

The NoFraud app is the best way to protect yourself from fraudulent orders. The app is really easy to install and setup. NoFraud's analysis has been much more effective over the standard default Shopify fraud analysis. It catches fraud missed by Shopify and passes orders that Shopify said were high risk - and no chargeback was received on those orders" . Best part is you could contact NoFraud and speak with someone about a transaction in question if needed. This is a huge benefit. If you ever need assistance they are always quick to respond. I could easily say this is a Must Have App.

JNA Performance
United States
12 months using the app
May 16, 2022

Very easy to use and does the job well. Every problem was resolved swiftly. Excellent customer service as well.

Red Tool Store
United States
11 months using the app
August 7, 2019

Incredible app and amazing team to work with. They pass a lot of orders that Shopify would've failed, having better knowledge and research regarding those customers, yet we haven't had ONE chargeback yet. They know exactly what they're doing. I once questioned one of their choices but they explained to me everything that's going on behind the scenes and why they passed a certain customer. He turned out to be one of my best customers, ordering over $1,000 worth of product over the past year and most definitely not fraud--he's now fully green-lighted by Shopify as well. Had his first order not gone through, he'd have gone elsewhere. Highly recommend over any other app, including Shopify Fraud.

Avia.com
United States
11 months using the app
August 3, 2023

I am beyond thrilled to share my experience with the No Fraud Shopify app! As a seasoned e-commerce entrepreneur, I've always been cautious about fraud and chargebacks, which can severely impact my business's bottom line. However, since integrating the No Fraud app into my Shopify store, my worries have vanished, and my confidence in accepting online payments has skyrocketed!

The No Fraud app has truly been a game-changer for my business. It boasts an impressive array of cutting-edge features that have significantly minimized fraudulent transactions while ensuring legitimate customers' seamless shopping experience. Here are some highlights that have left me thoroughly impressed:

Advanced AI-Powered Fraud Detection: The app utilizes state-of-the-art artificial intelligence algorithms to analyze customer behavior, purchase patterns, and other relevant data in real-time. This sophisticated approach has proven to be highly effective in spotting suspicious activities and preventing fraudulent orders from going through.

Real-Time Scanning: One of the most remarkable aspects of the No Fraud app is its ability to scan transactions in real-time. This means that potential risks are identified and addressed immediately, reducing chargeback rates and saving me valuable time and resources.

Seamless Integration: Installing and setting up the app was a breeze! The user-friendly interface guided me through the entire process, and I was up and running in no time. No technical expertise required!

Customizable Settings: The app allows me to customize the fraud detection rules according to my store's specific needs. I can easily adjust the sensitivity level to ensure accurate results without compromising on genuine customer orders.

Dedicated Support: The No Fraud team has been incredibly supportive throughout my journey. Whenever I had questions or needed assistance, their prompt and knowledgeable customer support team was just an email away.

Since implementing the No Fraud app, my store has experienced a significant decline in chargebacks, leading to improved profitability. Moreover, I no longer lose sleep over potential fraud attempts, allowing me to focus on growing my business with confidence.

In conclusion, if you're a Shopify merchant seeking the ultimate fraud prevention solution, look no further than the No Fraud app. Its top-notch features, user-friendly interface, and exceptional customer support make it the perfect choice for safeguarding your online store. I wholeheartedly give it five stars and highly recommend it to all fellow e-commerce entrepreneurs!

Headshop.com
United States
11 months using the app
July 9, 2020

Great company for fraud. We compared them with other services available, and they were far cheaper, especially against the other popular option, Signifyd. The customer service has been amazing and they were able to help us set rules into place for different customizations on our site. Took less than 10 minutes to get everything up and running. So easy. Highly recommend!!!

Nutrition Faktory
United States
11 months using the app
August 12, 2019

Prior to installing and using NoFraud, we were getting hit with a lot of chargebacks due to fraudulent orders being processed. Since utilizing NoFraud, we have not received any further chargebacks. Their CS team is amazing to work with as well! Highly recommend!

Revelation Health LLC
United States
10 months using the app
January 15, 2018

NoFraud has saved us from over 100k In Fraudulent orders and has allowed our entire team to work on more urgent tasks. They are a rock and roll squad and there sales and support team respond very quickly to all my concerns. I recommend them to anyone with fraud orders coming into there system even just as our insurance policy they beat the pricing we have gotten from other vendors of there type.

The Steel Supplements
United States
10 months using the app
July 9, 2021

We highly recommend NoFraud for the security and integrity of your transactions. NoFraud algorithm screens out fraudulent activities very effectively.

Fast Protein
United States
10 months using the app