Reviews (181)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts sales. The responsive support team is frequently praised for their quick and helpful service. The app features a user-friendly interface, manual review options, and chargeback protection, enhancing security and operational efficiency. Its seamless integration with platforms like Shopify and real-time transaction scanning are also valued for improving business growth and customer satisfaction.

Edited May 7, 2019

Great app. Saves me a lot of money over the last anti-fraud app I used, and I feel more secure with it.

St. Augustine Loves Lions
United States
Over 2 years using the app
Edited May 16, 2019

Great app! Easy to use and the team is very helpful with the implementation. Has been a huge help as we have stopped all fraudulent activity in its tracks.

PIKETOPEAK.COM
United States
Over 2 years using the app
April 28, 2022

All the communication with the team and the account manager is fast and helpful and their system is super user-friendly. There is some room for improvement, a more detailed chargeback report would be great!

NativePath
United States
Over 2 years using the app
July 28, 2020

I've been using this app for about 3 years now. NoFraud saved me a lot of money specifically during the rise of credit card fraud. The customer service team is super friendly and helpful, the tech team is knowledgeable and patient. I highly recommend these guys to ALL Shopify stores!

RussianKnives.com
United States
Over 2 years using the app
November 18, 2020

The NoFraud team is incredible to work with, and always ready at the drop of a hat to help us leverage their fraud prevention product. Highly recommend!

Comments by Celebs
United States
Over 2 years using the app
September 29, 2017

NoFraud immediately started catching fraudulent orders that could've resulted in chargebacks and losses. Since installing their app, we have not had any issues with fraud and are continuing to add information to the settings in NoFraud to eliminate fraud altogether. Thank you!

Pandoras Oem Appliance
United States
Over 2 years using the app
November 23, 2022

We've been using NoFraud for a few years and would recommend it tremendously. Occasionally something will get flagged as fraudulent when it isn't, and they're very responsive and are often able to get it verified in a timely fashion.

Beyond Aero
United States
About 2 years using the app
April 13, 2018

Switched to NoFraud from another large competitor. We're saving time, money, but best of all is their acceptance rate which we find to be a significant improvement. We can truly trust that if NoFraud says it isn't good, that it probably isn't! Very happy with the service.

Mmawarehousellc
United States
About 2 years using the app
January 23, 2024

Have been using NoFraud for couple of years now. I find the app to be great for detecting fraudulent orders. Reliable.

The Radiant Rhino
Canada
About 2 years using the app
June 14, 2023

Fool me once, shame on you. Fool me twice... actually there won't be a once or a twice because you're blocked by No Fraud.

If you exchange money for goods or services, No Fraud needs to be part of the plan. They will stop nearly all fraud, and make it too hard to come back and do more. They are excellent at this, their primary task.

Beyond stopping fraud, No Fraud is the most consistent and reliable vendor we have any type of partnership with. None of the API mess ups, missed refunds, fumbled cancels, and other poor performance we've occasionally had to have a truth-telling meeting with a vendor about. Gold standard at all nuts and bolts interactions. Excellent responsiveness to questions. And yes, nearly all fraud stopped.

Tiege Hanley
United States
About 2 years using the app