Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.
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NoFraud screening is very helpful in filtering potential fraudulent orders. Based on our audit, almost all Failed orders are confirmed or associated with Fraudulent orders. Since we started canceling orders that failed NoFraud's screening, we had 0 cases of chargebacks from customers. The interface is very easy to navigate and you can adjust the settings as needed. With the help of this tool, we can better focus on other aspects of order management as it eliminates the need to check each order for potential frauds. Also, Lisa of the NoFraud Team has been very helpful in answering our queries and has been very proactive in providing solutions. I love how she's very easy to interact with and fun to talk to. She makes sure that we can maximize the use of the tool and offers features to help support our business better.
Very easy to use and does the job well. Every problem was resolved swiftly. Excellent customer service as well.
Great app! NoFraud alerted me to an order that I would have normally shipped out. They reached out to the cardholder on my behalf who confirmed that she did not make that order!!!! The app paid for itself for an entire year on just that one order! A no-brainer for any company that doesn't have the time to manually check each order for fraud.
The team at NoFraud are amazing. They have been a strong partner against the fraudsters. Right before we signed up we were hit with several thousand dollars of Mule Fraud. The addition of this app has definitely saved us money. Worth every penny. I would totally recommend them.
NoFraud has given us a piece of mind to help serve our international and domestic customers without the worry of requiring more info as they tackle it for us.
No Fraud was really awesome! Really2 helpful. I've been attacked last June by fraudsters and this really helped us a lot to overcome the attackers! good job!
Great app providing peace of mind against fraud. Saved me £££ so far.
Easy to set up, No Fraud dashboard easy to follow to keep an eye on transactions.
Your service has been fantastic, helping put mine and my customers' minds at ease. Also your fees are not too high that micro businesses and start ups have to miss out on a decent profit
NoFraud Fraud Prevention is a great fraud protection program. NoFraud has the greatest staff, they are good communicators and will help you until everything is set up. They have been excellent in getting back to me and communicating clearly on everything. There are no hidden fees, etc., they are perfect about being upfront. I think you will find NoFraud more than covers you in the fraud protection area. I would not hesitate to recommend NoFraud.
Fantastic service and team. Before NoFraud we had 1 full-time employee dedicated to chasing down fraud. It was ineffective at best. For high volume stores you will see immediate savings in payroll and get those chargebacks that NoFraud approved refunded. It's a win-win for everybody. Highly recommend installing this app today.