Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.
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NoFraud has been helpful in monitoring transactions involving the big ticket items that we sell. Especially around the holiday sales, we've had numerous fraudulent transactions come through, and we avoid the shipping costs of sending orders out to fraudulent people, and we can then refund customers who have been victimized this way instantly without repercussions. Definitely worth having this app!
They were able to win us over with there support and also competitive pricing there competitor couldn't match there pricing so we went with NoFraud.
We are very happy with our move to NoFraud, the system is very easy to use, does what it says and the NoFraud team is always prompt and happy to provide help and reply to any queries. Would highly recommend.
NoFraud has been such an asset to our shop! They do an amazing job protecting our business from fraudsters and assisting with chargebacks, allowing us to focus on our customers. The entire NoFraud team is quick in response and we are so happy to collaborate with them!
Their rates are half of the last company I was using and I've never had an issue with a claim. I'd recommend to try them out and get a quote for their chargeback protection.
NoFraud has been very helpful with detecting possible fraudulent charges. The analysts are always very quick to respond to any inquiries.
Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!
Great app, helps with fraud prevention when you need it the most. Easy to use and great support from the NoFraud team.
NoFraud has been excellent in helping us manage fraud (particularly for international orders).
It has been excellent for us as we don't want waste time (and money) dealing with chargebacks.
I would also note that the customer service is exceptional and their team has really helped us.
This app has truly helped our warehouse filter out any fraudulent orders, as well as helped to alleviate any return/refund processing in the backend. It automatically scans the purchase location, credit card and IP address to discern the various ways the order is valid or invalid. We have a great success manager, Lisa W. who has always been super helpful and responsive along the setup process.