Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection system. They appreciate the real-time scanning feature that identifies potential risks, reducing chargebacks and saving resources. The customizable settings and efficient manual verification process are also praised. Merchants report a decrease in chargebacks and an increase in approval rates since using the app. The support team is commended for their excellent service. The app's ability to protect against "friendly fraud" and its blacklist feature are also appreciated. It provides a fully automated fraud protection service, giving merchants peace of mind.

July 18, 2022

NoFraud has helped us greatly with fraud screening and chargeback prevention. Everyone involved has been a pleasure to work with since the first day.

Local Steals And Deals
United States
12 months using the app
August 7, 2019

Incredible app and amazing team to work with. They pass a lot of orders that Shopify would've failed, having better knowledge and research regarding those customers, yet we haven't had ONE chargeback yet. They know exactly what they're doing. I once questioned one of their choices but they explained to me everything that's going on behind the scenes and why they passed a certain customer. He turned out to be one of my best customers, ordering over $1,000 worth of product over the past year and most definitely not fraud--he's now fully green-lighted by Shopify as well. Had his first order not gone through, he'd have gone elsewhere. Highly recommend over any other app, including Shopify Fraud.

Avia.com
United States
11 months using the app
July 9, 2020

Great company for fraud. We compared them with other services available, and they were far cheaper, especially against the other popular option, Signifyd. The customer service has been amazing and they were able to help us set rules into place for different customizations on our site. Took less than 10 minutes to get everything up and running. So easy. Highly recommend!!!

Nutrition Faktory
United States
11 months using the app
August 12, 2019

Prior to installing and using NoFraud, we were getting hit with a lot of chargebacks due to fraudulent orders being processed. Since utilizing NoFraud, we have not received any further chargebacks. Their CS team is amazing to work with as well! Highly recommend!

Revelation Health LLC
United States
10 months using the app
June 30, 2017

Hands down one of the best services we have used. It makes it so much easier for us knowing we have someone monitoring our fraudulent charges as well as informing us whether to send certain orders out or not. They definitely go above and beyond for their customers!

Venus Et Fleur
United States
10 months using the app
January 15, 2018

NoFraud has saved us from over 100k In Fraudulent orders and has allowed our entire team to work on more urgent tasks. They are a rock and roll squad and there sales and support team respond very quickly to all my concerns. I recommend them to anyone with fraud orders coming into there system even just as our insurance policy they beat the pricing we have gotten from other vendors of there type.

The Steel Supplements
United States
10 months using the app
July 9, 2021

We highly recommend NoFraud for the security and integrity of your transactions. NoFraud algorithm screens out fraudulent activities very effectively.

Fast Protein
United States
10 months using the app
April 28, 2021

No Fraud is really a very intelligent and useful app! No Fraud is really a very intelligent and useful app!

Editorspick
United States
10 months using the app
January 22, 2021

I can't speak highly enough of Shoshanah. She's been so helpful for the past year since the onboarding and as this business has continued to grow. When we first onboarded, we were getting hit with heavy fraud, and it had a really tough impact on the business. With NoFraud, we've been able to accept more orders and have the confidence that everything is as it should be when fulfilling. What separates NoFraud in my view from the rest is the caliber of support and the human review process. They have 24/7 support and you can submit a ticket with orders and get a prompt response with human review. Thank you to Shoshanah and NoFraud!

Clinical Supplies USA
United States
9 months using the app
Edited December 7, 2021

This is some of the best money we have ever spent. Integrating the app was quick and smooth, the support is fantastic and far superior to the service offered by some of their competitors. Our fraudulent orders have dropped by almost 60% since integrating NoFraud as compared to Signifyd and all orders that are charged-back are quickly reimbursed. If you're accepting credit card payments online, you can’t afford not to get them! NoFraud recently rolled our a service called "Chargeback Management Tool" which we have enrolled, the tool allows us to automate all disputes to be handled by the NoFraud team and free up our team's time in handling more important tasks. Well done NoFraud team!

Nixplay
United States
9 months using the app