Reviews (181)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this fraud protection app for its AI-driven system that effectively reduces chargebacks and increases order acceptance. They appreciate its user-friendly interface, easy Shopify integration, and responsive customer support. The manual review option and chargeback protection feature are particularly valued for adding an extra layer of security and handling disputes on behalf of merchants, making it a cost-effective solution for global use.

July 26, 2019

We've been using Nofraud for over a year, we cannot trust shopify fraud prevention but noFraud offers a much higher level of sophistication, well worth it!

Attica Life-in-Style
Australia
Over 1 year using the app
December 13, 2021

NoFraud has been such an asset to our shop! They do an amazing job protecting our business from fraudsters and assisting with chargebacks, allowing us to focus on our customers. The entire NoFraud team is quick in response and we are so happy to collaborate with them!

SUPER73
United States
Over 1 year using the app
July 8, 2021

As a small business fraud is a huge factor in our bottom line. NoFraud helped us screen fraudulent orders without making it a huge hassle at the most important part of the eCommerce process which is the checkout. We have been completely satisfied with the ease of use and the screening process used. It has helped us keep the bad guys at bay and let the valid orders through without hassle! Thank you NoFraud for providing a hassle-free service that works!

Lifeline Pet Supplies
United States
Over 1 year using the app
October 4, 2023

Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!

GrailNation
United States
About 1 year using the app
May 24, 2019

I haven't had a fraudulent order in months and I am happy about that. Now we just cancel any order that the app says is fraudulent. We don't deal with the headache.

TastyIslandCrate
United States
About 1 year using the app
Edited July 17, 2019

I've tried other similar apps, but NoFraud is my favorite. It's very easy to use.

Very rarely do we get a false positive (where an order is real/no fake, and transaction identified as potentially fraudulent and needs add'l info from customer). But so far my favorite feature is the ability to white-list known repeat customers, reducing fees we pay.

Standard & Strange
United States
About 1 year using the app
December 8, 2021

Great app, helps with fraud prevention when you need it the most. Easy to use and great support from the NoFraud team.

Young Nails
United States
About 1 year using the app
Edited December 8, 2021

NoFraud has been helpful in monitoring transactions involving the big ticket items that we sell. Especially around the holiday sales, we've had numerous fraudulent transactions come through, and we avoid the shipping costs of sending orders out to fraudulent people, and we can then refund customers who have been victimized this way instantly without repercussions. Definitely worth having this app!

RoadRunner Scooters
United States
About 1 year using the app
June 20, 2019

Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.

Platinum Nutrition & Supplements
Canada
About 1 year using the app
September 12, 2022

This app has truly helped our warehouse filter out any fraudulent orders, as well as helped to alleviate any return/refund processing in the backend. It automatically scans the purchase location, credit card and IP address to discern the various ways the order is valid or invalid. We have a great success manager, Lisa W. who has always been super helpful and responsive along the setup process.

Kevyn Aucoin Beauty
United States
About 1 year using the app