Reviews (175)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively prevents fraudulent transactions, saving time and reducing financial losses. They appreciate the user-friendly interface, ease of navigation, and customization options tailored to specific business needs. The standout chargeback protection feature, where the app takes responsibility for chargebacks on approved orders, is particularly valued, as it helps increase sales and order acceptance rates. Merchants also benefit from real-time fraud scanning and customizable detection rules, ensuring a balance between security and customer convenience. The seamless integration with online platforms and exceptional customer support are also noted, allowing businesses of all sizes to focus more on growth and customer satisfaction.

November 3, 2020

Great product that effectively filtered fraudulent and suspicious orders and took the time to work with us to resolve them and optimize to avoid them in the future. I would highly recommend if you are having issues with fraud.

Uqora
United States
Over 3 years using the app
November 20, 2020

Extremely helpful. The team is quick to respond with any queries and they have now aided us in getting NoFraud set up for all three of our stores. Highly recommend!

Laura James
United Kingdom
Over 3 years using the app
July 9, 2021

I was scammed out of $6000 even though Shopify showed the transaction as low risk. I shipped the merchandise and a couple of weeks later, received a charge back. Before that, I would have the occasional charge back that were usually less than $100. I have been using NoFraud for 2 and a half years now. I never have to worry about fraudulent charges again. I have never had a chargeback since I started using NoFraud. Good job!

Quality Cellular Parts
Canada
Over 3 years using the app
March 15, 2022

Excellant communication. Easy to use service. Available to resolve and questions or concerns that arise in a timely manner.

UMZU
United States
Over 3 years using the app
December 9, 2021

Highly recommend NoFraud to any eCommerce store! Our fraudulent orders have significantly decreased since adding NoFraud to our store. The app integration was super easy and our rep, Hannah has been absolutely wonderful with helping us navigate. I have nothing but positive things to say about NoFraud!

Rooster Teeth Store
United States
About 3 years using the app
January 6, 2024

We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.

Highly recommend working with them, as its saved our company 10s of thousands in fraud.

Battle Born Offroad
United States
Almost 2 years using the app
December 3, 2021

This is a great app against online scammers and will save you $$$ from undetected high risk orders. Their support team is fast and responsive.

Articture
United States
About 3 years using the app
October 16, 2019

I ran Signifyd and NoFraud at the same time. My approval rate with Signifyd (Revenue) was 90.91%. The approval rate (Revenue) with NoFraud - 97.2%. Switching to NoFraud is a no-brainer.

Digital Supply USA
United States
Almost 3 years using the app
September 17, 2018

I have been with NoFraud for two months after moving from Signifyd. I love the experience way better and much more personalized. The customer service is top notch. The rate of approval is better and the rate that NoFraud charges is lower for a better service. I have recommended this to few of my friends that are in e-commerce business. Keep up the great work NoFraud.

Tufina Official
United States
Almost 3 years using the app
July 8, 2021

As a small business fraud is a huge factor in our bottom line. NoFraud helped us screen fraudulent orders without making it a huge hassle at the most important part of the eCommerce process which is the checkout. We have been completely satisfied with the ease of use and the screening process used. It has helped us keep the bad guys at bay and let the valid orders through without hassle! Thank you NoFraud for providing a hassle-free service that works!

Lifeline Pet Supplies
United States
Over 2 years using the app