NoFraud offers Chargeback reimbursement, eliminates the overhead costs of an in-house fraud prevention solution.
NoFraud has the capability of accepting orders that other solutions reject due to suspicions of fraud with Cardholder Verification.
NoFraud eliminates manual review and decreases customer friction by providing instant decisions.
About NoFraud Fraud Protection
NoFraud is the highest rated fraud prevention app in the Shopify app store. Our customers love us for our precision in fraud detection and our excellent customer service.
What Does NoFraud Do?
NoFraud offers eCommerce fraud prevention through real-time virtual identity verification. We deliver individual, real-time decisions for each transaction (Pass/Fail) using thousands of data points and virtually every fraud detection technology available.
The solution is fully automated and managed by in-house experts, requiring no input from the merchants. All review is managed internally by NoFraud.
How NoFraud Works:
When the NoFraud extension is enabled, transactions will be sent to NoFraud for fraud screening after the customer’s transaction has been placed.
NoFraud gives you actionable responses you can rely on: Pass or Fail. There are no scores to analyze or rules to configure. You can decide to manually cancel the orders we flagged as fraud (“Fail”) or you can automatically cancel the fraudulent orders. We offer flexible integration options to be compatible with almost every third party fulfillment company's workflow.
For transactions where a high risk transaction has validation potential, NoFraud provides cardholder for verification by our U.S.-based team of fraud analysts. This allows NoFraud to approve high risk transactions that other solutions would decline. There is no need to gather evidence on why you believe that transaction is valid - the review is triggered automatically as soon as the order comes to NoFraud. Once completed, you will receive an email with the transaction’s updated status and the order will automatically be updated with NoFraud's final decision.
*Chargeback Protection: Should a fraud chargeback occur on an order NoFraud passed, NoFraud will reimburse you for the full chargeback amount. Minimum volume of 50K in monthly sales required for Chargeback Protection eligibility.
*Flexibility on which orders to screen: You can choose to include or exclude non-credit card transactions (Paypal, Amazon Pay).
*Customer Managed Blocklist and Allowlist (can be used for non-fraud related purposes ex: block customers that keep buying and returning product)
*Customized Review Process: adjust your review settings to suit your company's preferences
*Ability to cancel fraud orders before 3rd party order fulfillment company processes orders (please the third screenshot for that workflow)
*Phone & Email support: communicate with our fraud analyst team 24/7
*Detailed reporting on order statuses, review results, fraud attempts and more
*Phone Order Screening
*No Chargeback Protection fees on cancelled orders
*Flexible pricing plans available: reach out to NoFraud for more detail
*2 week free trial
- Bold Subscriptions,
- One Click Upsell
Free to install
Click link above for a Price Estimate. *Min volume for Chargeback Protection of 50K in revenue & 200 orders monthly.
Most recent reviews
5 stars across the board! We switched a year ago from Signifyd to NoFraud and not only did my approval rate increase drastically but pricing was also a lot more competitive. The integration is seamless and literally worked out of the box with zero changes to our current workflow. The team at NoFraud including Shoshanah, Yehudah, Blumi, Viktoriia, Irina, Zahraa, Louis, Rachel are all amazing to work with and are super quick to respond to my inquires. Couldn't be happier with the solution and support. I highly recommend NoFraud to all Shopify stores!
5 Stars! Shoshanah is AMAZING, exceptionally professional, thorough & lovely & always responds within 24 hours. Without question, this app was an epic find. The streamlined process is clear, direct, easy to use & frees up A LOT of time. The stress of managing this would literally keep me up at night ... the question of "should I ship" weighs on all of us smaller sellers. I used to hand view ever single order following up with the customer, verifying ID & even doing that would STILL result in fraud chargebacks OR cancellations. ------------------------------------------
-OH! One of the best unintended features is their blacklist feature. That one little features is an absolute incredible value add because it just drops us an email in our inbox with a big ol' FAIL. From there, you can check your shopify notes & verify the issue (usually non-receipt claims). So, if we could have a few different notations not just black list but: RED FLAG: WARNING - HUMAN CLAIMS NON-RECEIPT. SHIP WITH SIGNATURE. That would cut down on the time to investigate. --------------------------------------------------------------------
-I do have one last & VERY ambitious ask. I would love to see an add on for protection against "non receipt claims" similar to Paypal. Where we ship & they cover, offering full coverage & the app just surcharges & crowdfunds the 1% or 2% on the back-end with reasonable limits (such as under $500). That next level "no fraud" including "friendly fraud" staple would make this app indispensable. I'm very proud of your team. Very proud. Bravo.
Lifeline Skin Care
We love this product. Prior to Shopify’s product, we were using one of the bigger players in the market , which was expensive and hard to navigate & use – especially for our customer service agents. What we love about NoFraud so far: -Easy to use and understand
-Visibility of a human checking up on a questionable order
-Whitelisting IP addresses for telephone orders
-Support for non credit card orders Recommend!