Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

April 29, 2021

Super helpful app at organizing engagement and generating leads that convert! Mark B was amazing at giving me a run down of the program and was detailed in what would work best for us! Thank you!

ALLURING ELEMENTS
United States
6 months using the app
August 12, 2018

We tried several different Messenger apps and this is simply the very best! So many customizations, powerful little bot yet simple to use. If you have any questions support is a pleasure to chat with and they respond super fast too!

Don't waste time, try it out now and see for yourself. We love it!

Bijouxbela
United States
5 months using the app
March 16, 2021

Incredible results and Extremely powerful! The quiz and messenger bot has been pivotal for my business. The quiz has simplified the purchasing path for my customer, freed up chat support time and amazing $$$ results. Customer support (Erica & Jake) is phenomenal! Very helpful, friendly and clever suggestions!

Youthphoria | Magnetic Lashes Australia
Australia
5 months using the app
April 25, 2018

OctaneAI is HUGE success! It just 90 days I've seen almost 3x as much engagement from my abandoned cart messages compared to my AC emails.

We've brought in a ton of revenue and I didn't even have to do too much work. This. is. a. no-brainer.

Sweat Tailor 3
United States
5 months using the app
December 9, 2021

Great app and very easy to use. The integration with Shopify is super easy Customer service is also great, Leonardo is very responsive and helpful !

Babo Botanicals
France
5 months using the app
May 25, 2022

Leo was amazing! After 10 hours cracking through the logic and to no avail - a call with him on zoom sorted all of it out. Shaved off 4 hours of time that I would've spent and we can launch our octane quiz today. I do wish I have reached out sooner lol! Amazing staff and looking forward to the growth of Octane :D

YUNO Botanicals
United States
5 months using the app
November 19, 2020

Love these guys! We mainly use their QUIZ functionality that brings us a ton of awesome data connected to new leads, skyrocketing the conversion with remarketing. Thanks Karolina for all the help and for learning Slovenian phrases to better understand our needs! You guys rock!

Chicatella
Slovenia
5 months using the app
March 16, 2022

I really enjoy this app the support is amazing! I has the pleasure of working with Leonardo. He answered my questions in a timely manner.He took time to make videos for my review. Thanks again Leonardo

GorJusWhips
United States
5 months using the app
March 3, 2020

Octane's customer service is unlike any other company! They're very responsive, willing to help and give you all of the information you need. Mark in particular has help me a lot!

Sated
United States
5 months using the app
January 9, 2022

So far absolutely loving this app. Needed some help and Brandon from support promptly jumped in to the rescue. If I could change one thing, I think the pro plan pricing is a bit steep for small businesses. Other than that, 5+ stars from us.

Gugu Guru
United States
5 months using the app