- All-in-one platform for building customer communities using customer profiles, ratings and reviews, product insights, customer photos and videos, and questions & answers.
- Get started in minutes with a 1-click install, theme based preview and a 30-day free trial. Then pay monthly, no contracts and unlimited use.
- U.S and Australian based teams ready to assist and collaborate to ensure your success.
What is Okendo?
Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to build, showcase and manage vibrant customer communities.
★ Feature Highlights ★
★ Ratings & Reviews: Generate customer ratings and reviews to increase shopper trust, build excitement and compel buying action.
★ Customer Photos & Videos: Enable customers to visually showcase their product experiences with user-generated photos and videos.
★ Customer Profiles: Increase customer intimacy and help shoppers make decisions with profiles that include insights such as ‘Waist Size’, ‘Skin Type’ or ‘Hair Colour’.
★ Product Insights: Capture insights into product performance with structured product ratings on key product dimensions such as ‘Quality’, ‘Design’ and ‘Ease of Use’.
★ Enterprise Ready: Built for high-performance Shopify retailers who demand technology partners capable of scale and flexibility, intimate customer support and demonstrable results.
ALL FEATURES:
Community Building
- Automated Review Requests: Generate customer content from every order.
- Ratings & Reviews: Ratings & reviews that build trust and increase check-outs.
- Customer Profiles: Capture insights into customers such as ‘Waist Size’, 'Hair Colour' or ‘Skin-Tone’ to help shoppers make purchase decisions.
- Product Insights: Enable customers to rate and highlight your products key value dimensions such as 'Quality’, ‘Design’ and ‘Value’.
- Photos & Videos: Bring product and brand experiences to life with customer generated photos and videos.
- Questions & Answers: Provide the answers to shoppers important pre-purchase questions.
- Coupons & Loyalty: Incentivise community participation with coupons or loyalty points.
Community Displays
- Star Ratings: Display star ratings on collection pages and product pages.
- Product Reviews: Build trust and facilitate decision making with genuinely useful customer reviews.
- Media Galleries: Showcase customer photos and videos with gorgeous site widgets to build prepurchase excitment.
- Review Carousel: Demonstrate brand enagement and highlight your favorite customer reviews.
- Collection Reviews: Centralize community content
on single page and aggregate reviews across product collections.
Marketing
- Inline SEO: Load customer content via Shopify meta-fields to ensure visibility to Google.
- Rich Snippets: Increase traffic by showing review meta-data in search results.
- Google Shopping: Push review data to Google Shopping and Product Listing Ads.
- Social Push: Publish reviews and community content to your Facebook page.
- Facebook Ads: Retarget shoppers on Facebook with customer reviews and photos.
Community Management
- Moderation: Approve or reject customer content.
- Review Replies: Join the conversation with public or private replies.
- Auto-publish: A range of controls to auto-approve new customer content.
- Sentiment Analysis: Use A.I to monitor and report on customer sentiment.
- Help Desk Integration: Identify customer issues and route them to Support for follow-up.
Get Up and Running Fast!
Included for every customer:
- Dedicated Customer Success Manager: You'll have an assigned support specialist committed to ensuring your success with Okendo Reviews.
- Migration Support: Well facilitate the migration from any other review app including the import any available customer content.
- Installation Assistance: Guided support to quickly complete the initial installation process.
- Platform Configuration: We'll ensure Okendo Reviews is configured for your specific and individual requirements.
- Ongoing Optimisation: Your Success Manager will work with you to provide on-going guidance and assistance for maximizing your ROI on Okendo Reviews.
Ready to Get Started?
START A FREE, FULLY FEATURED 30-DAY TRIAL TODAY!
Okendo Reviews reviews
Matt and the team are great, super helpful and responsive. I'm so glad there is a cost-effective solution that's even better than other conventional review based apps.
A great app with tons of review options, along with post-purchase features.
These guys are extremely helpful and have great customer service.
Hands down the best review app on the market.
Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!
This Okendo review app is simply brilliant and highly cost effective. Features run long for the value and out performs the far more expensive review apps by a long long way. Customer service is great, quick, attentive and ensures that the app is running smoothly. They have continued to add more and more features since we started with them and the price has not changed at all, proving this is a company with great values. Highly recommended.
The unique thing about Okendo is how it allows the reviewer to add their social profile photo. This adds credibility to the review and was the main reason we switched from another service.
We have been using Okendo for over a year and highly recommend it. We have previously used two other popular review apps but Okendo is our favorite for its:
1) reliability and superior customer service
2) great look
3) affordable price
4) features
We have been using this app for last 10 months and it is the best app for reviews. Okenda best value for money Reviews app in the market. We were using Yotpo for last 4 years and every year they kept increasing the price when it comes to renewal.
Their customer service has been flawlessly helpful in migrating and they did everything we asked for. Lastly, this app works perfectly without any issue whereas Yotpo always breaks down and we have to keep constantly raise the issue with their helpdesk.
Excellent app and service from the team. It makes our reviews look amazing.
We've been using Okendo since it launched. I was very interested in what they were offering since their competitor's rates for these services were beyond our budget and frankly didn't make sense for a small company like ours. Their customer service is personal and attentive and the features they offer for the price are excellent value. They were able to seamlessly port all of our prior reviews over to their app, so nothing was lost in the transition. Personally, I think there is great value in having highly visible customer reviews on each product page. We are an artisan skincare company and for new buyers who aren't able to try our products in a store, customer reviews are an integral part of making on-line sales. I have a number of customers who also like to take advantage of the reward system for leaving reviews. An excellent app for very fair price!
Best Review App on Shopify! I have used the most expensive review app and free ones. Okendo is the best platform to use. You have all the features and more to have a properly functioning review system at a fraction of the cost of competition. I recommend Okendo to anyone with a shopify store.
