What is Okendo?
Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to build, showcase and manage vibrant customer communities.
★ Feature Highlights ★
★ Ratings & Reviews: Generate customer ratings and reviews to increase shopper trust, build excitement and compel buying action.
★ Customer Photos & Videos: Enable customers to visually showcase their product experiences with user-generated photos and videos.
★ Customer Profiles: Increase customer intimacy and help shoppers make decisions with profiles that include insights such as ‘Waist Size’, ‘Skin Type’ or ‘Hair Colour’.
★ Product Insights: Capture insights into product performance with structured product ratings on key product dimensions such as ‘Quality’, ‘Design’ and ‘Ease of Use’.
★ Enterprise Ready: Built for high-performance Shopify retailers who demand technology partners capable of scale and flexibility, intimate customer support and demonstrable results.
- Automated Review Requests: Generate customer content from every order.
- Ratings & Reviews: Ratings & reviews that build trust and increase check-outs.
- Customer Profiles: Capture insights into customers such as ‘Waist Size’, 'Hair Colour' or ‘Skin-Tone’ to help shoppers make purchase decisions.
- Product Insights: Enable customers to rate and highlight your products key value dimensions such as 'Quality’, ‘Design’ and ‘Value’.
- Photos & Videos: Bring product and brand experiences to life with customer generated photos and videos.
- Questions & Answers: Provide the answers to shoppers important pre-purchase questions.
- Coupons & Loyalty: Incentivise community participation with coupons or loyalty points.
- Star Ratings: Display star ratings on collection pages and product pages.
- Product Reviews: Build trust and facilitate decision making with genuinely useful customer reviews.
- Media Galleries: Showcase customer photos and videos with gorgeous site widgets to build prepurchase excitment.
- Review Carousel: Demonstrate brand enagement and highlight your favorite customer reviews.
- Collection Reviews: Centralize community content
on single page and aggregate reviews across product collections.
- Inline SEO: Load customer content via Shopify meta-fields to ensure visibility to Google.
- Rich Snippets: Increase traffic by showing review meta-data in search results.
- Google Shopping: Push review data to Google Shopping and Product Listing Ads.
- Social Push: Publish reviews and community content to your Facebook page.
- Facebook Ads: Retarget shoppers on Facebook with customer reviews and photos.
- Moderation: Approve or reject customer content.
- Review Replies: Join the conversation with public or private replies.
- Auto-publish: A range of controls to auto-approve new customer content.
- Sentiment Analysis: Use A.I to monitor and report on customer sentiment.
- Help Desk Integration: Identify customer issues and route them to Support for follow-up.
Get Up and Running Fast!
Included for every customer:
- Dedicated Customer Success Manager: You'll have an assigned support specialist committed to ensuring your success with Okendo Reviews.
- Migration Support: Well facilitate the migration from any other review app including the import any available customer content.
- Installation Assistance: Guided support to quickly complete the initial installation process.
- Platform Configuration: We'll ensure Okendo Reviews is configured for your specific and individual requirements.
- Ongoing Optimisation: Your Success Manager will work with you to provide on-going guidance and assistance for maximizing your ROI on Okendo Reviews.
Ready to Get Started?
START A FREE, FULLY FEATURED 30-DAY TRIAL TODAY!