Okendo: Reviews & Loyalty
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Grow faster with AI-enabled community marketing apps from Okendo.
Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo.
- AI-powered Review displays and UGC collection automations.
- Loyalty programs based on points, perks, store credit & direct rewards.
- Product recommendation quizes, community badges & dynamic surveys and polls.
- Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
- Hands-on, 24-7 customer support and strategy guidance for all users
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Gorgias
- Klaviyo
- Meta
- Postscript
- TikTok
Categories
Display options
Ways to collect reviews
Program types
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 50 orders/month
- Automated Review Request Emails
- Smart Review Form
- Review Rewards Engine
- Review Displays
- Google SEO Snippets
- Review Grouping
- Review Moderation
Essential
$19 / month
or $204/year and save 11%
Features
- Up to 200 orders/month
- Everything in Free
14-day free trial
Growth
$119 / month
or $1,308/year and save 8%
Features
- Up to 1,500 orders/month
- Everything in Essential, plus:
- AI Review Summaries
- AI Review Keywords
- TikTok Shop Integration
- Q&A Widget
- Many more features...
14-day free trial
Power
$299 / month
or $3,288/year and save 8%
Features
- Up to 3,500 orders/month
- Everything in Growth, plus:
- Review Campaigns
- Advanced CSS Editor
- Email & SMS Integrations
- Advanced Reporting
- Managed Onboarding
- Many more features...
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,433)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful, reliable platform for boosting both the volume and quality of reviews, leading to higher conversion. They highlight automated, customizable flows, modern widgets with photos/videos and attributes, and strong integrations with Shopify, Klaviyo, and Google Shopping. Many also use its quizzes, surveys, loyalty, and referrals, and consistently praise the intuitive interface, smooth onboarding, and highly responsive, hands-on support.
Okendo has been a useful platform for managing customer reviews and integrating them into our Shopify store. The interface is generally easy to navigate, and the integration with Shopify makes managing and displaying reviews fairly straightforward.
There are some limitations when it comes to customization and review management. Certain processes, such as manually grouping products and managing reviews across similar styles, can be time-consuming. Pricing and plan limitations are also worth considering as your business scales.
One of the highlights of our experience with Okendo has been the customer support. Laura Ann McCarthy has been incredibly helpful, responsive, and knowledgeable whenever we've had questions or needed guidance. Her support has made navigating the platform and addressing challenges much easier.
Overall, Okendo is a solid review platform that gets the job done, but there is room for improvement in flexibility, efficiency, and pricing. The customer support has definitely been a positive part of our experience.
Okendo is a core part of our CX stack. The review widgets look polished on our storefront and fit our brand, and the Shopify integration was easy to set up. Beyond displaying reviews, the data has become one of our most valuable sources of customer insight.Overall, a great choice for any DTC brand that wants reviews to do more than sit on a product page.
Okendo has been a great addition to our Shopify site. It makes collecting and displaying customer reviews straightforward, and the widgets fit seamlessly into our site design. Having customer feedback directly on our product pages helps shoppers feel more confident in their purchases. A great option for brands looking to build trust through reviews.
Support
App support provided by Okendo.
Resources
Launched
June 12, 2018 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, store analytics, Shopify Functions, Online Store, custom data
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Edit customers
Customer data, merge customers, browsing behavior
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Edit products
Products, product listings, collections
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Edit orders
All order history, subscription contracts
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Edit discounts
Discount codes and promotions
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Edit store credit
Store credit accounts, store credit account transactions
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Edit store analytics
Web pixels
-
Edit Shopify Functions
Cart and checkout validations
-
Edit Online Store
Online Store script tags, theme, Online Store pages
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Edit custom data
Metaobjects, metaobject definitions
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Edit other data
Product reviews, product tags, selling plans, price rules, Shopify Markets settings, customer payment methods
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