- All-in-one platform for building customer communities using customer profiles, ratings and reviews, product insights, customer photos and videos, and questions & answers.
- Get started in minutes with a 1-click install, theme based preview and a 30-day free trial. Then pay monthly, no contracts and unlimited use.
- U.S and Australian based teams ready to assist and collaborate to ensure your success.
What is Okendo?
Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to build, showcase and manage vibrant customer communities.
★ Feature Highlights ★
★ Ratings & Reviews: Generate customer ratings and reviews to increase shopper trust, build excitement and compel buying action.
★ Customer Photos & Videos: Enable customers to visually showcase their product experiences with user-generated photos and videos.
★ Customer Profiles: Increase customer intimacy and help shoppers make decisions with profiles that include insights such as ‘Waist Size’, ‘Skin Type’ or ‘Hair Colour’.
★ Product Insights: Capture insights into product performance with structured product ratings on key product dimensions such as ‘Quality’, ‘Design’ and ‘Ease of Use’.
★ Enterprise Ready: Built for high-performance Shopify retailers who demand technology partners capable of scale and flexibility, intimate customer support and demonstrable results.
ALL FEATURES:
Community Building
- Automated Review Requests: Generate customer content from every order.
- Ratings & Reviews: Ratings & reviews that build trust and increase check-outs.
- Customer Profiles: Capture insights into customers such as ‘Waist Size’, 'Hair Colour' or ‘Skin-Tone’ to help shoppers make purchase decisions.
- Product Insights: Enable customers to rate and highlight your products key value dimensions such as 'Quality’, ‘Design’ and ‘Value’.
- Photos & Videos: Bring product and brand experiences to life with customer generated photos and videos.
- Questions & Answers: Provide the answers to shoppers important pre-purchase questions.
- Coupons & Loyalty: Incentivise community participation with coupons or loyalty points.
Community Displays
- Star Ratings: Display star ratings on collection pages and product pages.
- Product Reviews: Build trust and facilitate decision making with genuinely useful customer reviews.
- Media Galleries: Showcase customer photos and videos with gorgeous site widgets to build prepurchase excitment.
- Review Carousel: Demonstrate brand enagement and highlight your favorite customer reviews.
- Collection Reviews: Centralize community content
on single page and aggregate reviews across product collections.
Marketing
- Inline SEO: Load customer content via Shopify meta-fields to ensure visibility to Google.
- Rich Snippets: Increase traffic by showing review meta-data in search results.
- Google Shopping: Push review data to Google Shopping and Product Listing Ads.
- Social Push: Publish reviews and community content to your Facebook page.
- Facebook Ads: Retarget shoppers on Facebook with customer reviews and photos.
Community Management
- Moderation: Approve or reject customer content.
- Review Replies: Join the conversation with public or private replies.
- Auto-publish: A range of controls to auto-approve new customer content.
- Sentiment Analysis: Use A.I to monitor and report on customer sentiment.
- Help Desk Integration: Identify customer issues and route them to Support for follow-up.
Get Up and Running Fast!
Included for every customer:
- Dedicated Customer Success Manager: You'll have an assigned support specialist committed to ensuring your success with Okendo Reviews.
- Migration Support: Well facilitate the migration from any other review app including the import any available customer content.
- Installation Assistance: Guided support to quickly complete the initial installation process.
- Platform Configuration: We'll ensure Okendo Reviews is configured for your specific and individual requirements.
- Ongoing Optimisation: Your Success Manager will work with you to provide on-going guidance and assistance for maximizing your ROI on Okendo Reviews.
Ready to Get Started?
START A FREE, FULLY FEATURED 30-DAY TRIAL TODAY!
Okendo Reviews reviews
This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.
We selected Okendo on the basis that it had the both the functionality we were looking for and the high standard of customer support we wanted. As a fast growing business now operating at pretty significant scale we need to be sure that all of our technology partners have the operational capabilities needed to support our ongoing requirements and that if we have an issue we can pick up the phone and there’ll be a voice on the other end willing and able to help.
Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services
Love this review app, have transferred over from Yotpo and find it much more cost effective and offering the same and better features
I have been using Okendo ever since they came out and could not be happier with their service! Highly recommended, great customer service, great software, easy to use.
Very easy to use, affordable, friendly UI. 10/10 would recommend this review software to all ecommerce stores!
Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.
This app has it all - don't waste time fiddling around with any other reviews app! It allows you to make your store's revies look professional and high-end without spending as much money as the Yotpo app. Plus, the support team is super fast and responsive!!
Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.
Okendo is great! Excellent app, great team. They are really responsive and helpful. The reviews app is easy to use and offers many features such as email followup, coupon incentives and photo sharing that you need on a modern shop. I've been using Okendo for over a year and will continue to do so.
