Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

From $19/month. 14-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

June 12, 2018

Languages

English, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Thai, and Vietnamese

Works with

Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, Postscript

Build trust and drive conversions with authentic customer ratings, reviews, visual UGC, Q&A and NPS.

Okendo is a customer marketing platform that enables brands to grow faster and more efficiently by building stronger customer relationships. Using Okendo, brands can gain actionable insights into customer preferences and behaviors, drive customer advocacy, and deliver more personalized customer experiences.

Okendo is a customer marketing platform that enables brands to grow faster and more efficiently by building stronger customer relationships. Using Okendo, brands can gain actionable insights into customer preferences and behaviors, drive customer advocacy, and deliver more personalized customer experiences. more
  • Wide range of beautiful, blazing-fast onsite review & UGC display widgets.
  • In-moment micro-surveys for NPS, attribution insights, and preference data.
  • Rewards engine for incentivizing collection of reviews, UGC, and data sharing.
  • Integrations with Klaviyo, Gorgias, Attentive, LoyaltyLion & more.
  • 24/7 customer support from our dedicated team of customer marketing experts.

Pricing

14-day free trial

Essential

$19/month

or $204/year and save 11%

  • Up to 200 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Attributes Ratings
  • 15+ Onsite Review Displays
  • Media Galleries

Growth

$119/month

or $1,308/year and save 8%

  • Up to 1,500 orders/month
  • Automated Review Requests
  • Photo & Video Reviews
  • 15+ Onsite Review Displays
  • Analytics & Reports

Power

$299/month

or $3,288/year and save 8%

  • Up to 3,500 orders/month
  • Multi-Store Syndication
  • Email & SMS Integrations
  • Advanced Reporting
  • Onboarding Manager

Advanced

$499/month

or $5,484/year and save 8%

  • Up to 10,000 orders/month
  • Headless Support
  • Bazaarvoice Syndication
  • API Access
  • Customer Success Manager

Essential

$19/month

or $204/year and save 11%

  • Up to 200 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Attributes Ratings
  • 15+ Onsite Review Displays
  • Media Galleries

Growth

$119/month

or $1,308/year and save 8%

  • Up to 1,500 orders/month
  • Automated Review Requests
  • Photo & Video Reviews
  • 15+ Onsite Review Displays
  • Analytics & Reports

Power

$299/month

or $3,288/year and save 8%

  • Up to 3,500 orders/month
  • Multi-Store Syndication
  • Email & SMS Integrations
  • Advanced Reporting
  • Onboarding Manager

Advanced

$499/month

or $5,484/year and save 8%

  • Up to 10,000 orders/month
  • Headless Support
  • Bazaarvoice Syndication
  • API Access
  • Customer Success Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

767 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer service, intuitive interface, and dependable performance. They appreciate its customizable design and smooth integration with platforms like Shopify, Klaviyo, and Gorgias. The app's ability to collect and showcase customer reviews effectively is valued for building trust and increasing conversions. Features like the 'Refer a friend' system and the collection of User-Generated Content (UGC) are also well-liked. The onboarding process is efficient, and the customizable review widgets enhance the user experience.

May 28, 2023

So far so good with Okendo! I've only installed it today but have been able to upload all my previous reviews from my other platform pretty easily! Everything is relatively intuitive which is great. I got tripped up on a little issue and customer support helped me out really easy :)

Physi.Kal
Australia
About 23 hours using the app
April 23, 2023

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier!

Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa.

Could not be happier so far with the experience.

We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale.

This is the opposite experience.

Stoked

Thank You

Your Protocol
United States
5 days using the app
January 10, 2023

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

Cheshire & Wain
United Kingdom
Over 1 year using the app

About this app

Launched

June 12, 2018

Languages

English, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Thai, and Vietnamese

Works with

Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, Postscript

Built by Okendo

About Okendo

4.9 average rating

5 years building apps for the Shopify App Store

Support

Send a message

+1 (786) 789-5462

support@okendo.io

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