Okendo: Reviews & Loyalty
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Grow faster with AI-enabled community marketing apps from Okendo.
Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Over 18k+ Shopify brands grow faster and smarter with community marketing by Okendo.
- AI-powered Review displays and UGC collection automations.
- Loyalty programs based on points, perks, store credit & direct rewards.
- Product recommendation quizes, community badges & dynamic surveys and polls.
- Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
- Hands-on, 24-7 customer support and strategy guidance for all users
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify POS
- Customer accounts
- Shopify Flow
- Gorgias
- Klaviyo
- Postscript
- Meta
- TikTok
Categories
Display options
Ways to collect reviews
Program types
Pricing
Free
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Smart Review Form
- Review Rewards Engine
- Review Displays
- Google SEO Snippets
- Review Grouping
- Review Moderation
Essential
$19 / month
or $204/year and save 11%
- Up to 200 orders/month
- Everything in Free
14-day free trial
Growth
$119 / month
or $1,308/year and save 8%
- Up to 1,500 orders/month
- Everything in Essential, plus:
- AI Review Summaries
- AI Review Keywords
- TikTok Shop Integration
- Q&A Widget
- Many more features...
14-day free trial
Power
$299 / month
or $3,288/year and save 8%
- Up to 3,500 orders/month
- Everything in Growth, plus:
- Review Campaigns
- Advanced CSS Editor
- Email & SMS Integrations
- Advanced Reporting
- Managed Onboarding
- Many more features...
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its easy setup, user-friendly interface, and seamless Shopify and Klaviyo integration. They appreciate the responsive support team and customizable templates that enhance email functionality and automate workflows. Features like reviews, surveys, quizzes, loyalty programs, and referrals are valued for boosting customer engagement and conversion rates. Continuous updates and new features also contribute to its positive impact on e-commerce operations.
Our experience with Okendo has been significantly elevated since working with our new account manager, Laura Gomez. Her support has been instrumental in keeping us on track and ensuring we are using the platform to its full potential. Laura is proactive, highly knowledgeable, and thoughtful in her approach, taking the time to understand our brand, goals, and customer journey.
She has guided us through optimising our review flows, refining our strategy, and identifying clear opportunities to improve performance. In particular, her recommendations around timing, segmentation, and on-site placements have helped us build a stronger, more intentional review ecosystem and increase our conversion rate for customer reviews.
Laura’s strategic insight, paired with practical, actionable guidance, has made Okendo feel less like a tool and more like a true growth partner. We feel confident that with her continued support, Okendo will remain a key driver of trust, social proof, and long-term conversion for KOBA skincare.
The app itself works really well and does exactly what it promises, but what truly stands out is the support. The team is incredibly responsive, helpful, and genuinely cares about solving issues quickly. It makes a huge difference knowing there’s real human support behind the app. Highly recommended.
Have been using Okendo to collect high quality verified reviews. It's easy to sort and filter reviews on site, helping nudge customers to purchase. Our rep Kelsey is always available, helpful, and proactive at sharing new features.
Support
App support provided by Okendo.
Resources
Launched
June 12, 2018 · Changelog
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