Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.
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We have had some technical issues with this app but they have now been resolved. Despite giving the app a four star rating, Paulo from tech support deserves a five star rating - very prompt, helpful, and courteous - we're very impressed!
Luigi was really patient with understanding my issues and resolving them promptly. Happy customer thank you ☺️
Great App! And good assistance from the support team.
Great customer service. They even created custom code to make suit my application.
Thank you!
Very amazing support, but importing reviews take very long time sometimes
I recommend
Daniel at Okendo went above and beyond providing me with expert care. Great team to work with
Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use
Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.
Okendo works well for collecting reviews for us. The only drawback is that there is no integration with Braze, so it makes it more challenging for us to personalize our emails to our users.
This app works really well and collects more reviews than other apps we have used. We initially had trouble integrating the app and it took over 2 weeks for support to actually solve the problem, but eventually they were very helpful and integrated it for us. Would recommend this app.