Okendo: Product Reviews & UGC , 792 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    771
  • 1% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and Klaviyo, and its user-friendly interface. They appreciate its review collection and display features, noting an increase in customer engagement and reviews. The "Refer a friend" feature and incentives for review writing are seen as major benefits. Merchants also praise its reliable performance and ability to blend with their website design, reporting increased conversion rates and product trust.

September 3, 2023

best customer service i've experienced on an app ( Apart from wholesale gorilla!). Very quick to fix and always readily available to help.
Lost a star just because some features I would love have to be paid for (eg paid integration to make product specific reviews requests).

Zilch Formulas
Australia
Almost 2 years using the app
November 30, 2022

Okendo works well for collecting reviews for us. The only drawback is that there is no integration with Braze, so it makes it more challenging for us to personalize our emails to our users.

P.volve
United States
Over 2 years using the app
April 7, 2021

Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use

V-MODA US
United States
Almost 3 years using the app
March 23, 2022

Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.

Wake in Cloud
Australia
Over 2 years using the app
September 21, 2021

One of our easiest installs for our replatform, and the support you get is outstanding. Seamlessly integrates with Klaviyo and Shopify.

Carbon38
United States
Almost 2 years using the app
June 14, 2021

This app works really well and collects more reviews than other apps we have used. We initially had trouble integrating the app and it took over 2 weeks for support to actually solve the problem, but eventually they were very helpful and integrated it for us. Would recommend this app.

LizAlig
United States
About 2 months using the app
December 20, 2021

I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!

TENDRESSE STUDIO
Australia
About 22 hours using the app
1
1