Okendo: Reviews & Loyalty

Clean install, straightforward setup, and the review widget looks good on our product pages without much fiddling. Star ratings pull through to Google search results, which was the main reason we chose Okendo over the cheaper options.

Support has been genuinely responsive when we've needed them. Real answers from real people, not canned replies.

Solid choice for a small brand that cares about how reviews look on the page.

We were using it for years in several stores. It's the best platform to use for customer retention and review management. Best support team in the business and best system integration you may ever find on Shopify.

We’ve had a great experience with Okendo. The platform is intuitive, easy to manage, and gives us the flexibility we need as our business continues to grow. Their team is responsive, knowledgeable, and genuinely helpful whenever questions come up. It’s been a reliable and valuable part of our customer experience and marketing stack, and I’d absolutely recommend Okendo to other new and growing brands.

Okendo has been great for us so far. We've had a few implementation snags, due to our unique store structure, but the support team at Okendo continues to help us refine our approach. Really solid. Planning to further expand our use of features soon.

Strong Loyalty & Referral Platform with Excellent Account Support

Our experience with Okendo has been very positive. The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage.

The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and practical solutions to platform limitations makes Okendo a strong option for Shopify merchants looking to build and grow loyalty and referral programs.

Happy we switched to Okendo. Go-live was painless and it's been very easy for our teams to moderate and route reviews to customer service. We're very happy with the support we've received from the entire Okendo team.

Okendo has been a fantastic addition to our website! Our integration felt super streamlined and the work was all handled by the Okendo team. The ease of use from both the front end and back end platforms make this a no-brainer for stores to add into their future plans.

We also added extra post-review flows which has increased our review count just about overnight. The reviews summary and keywords is a fantastic addition to make it a simple process for customers to access and understand the products.

Freyja has been a massive support to us, always sharing new and exciting ideas coming, plus offering growth aspects. Our catch ups are always very beneficial and have applied their tools to grow our business.

Highly recommend the team!

The only reviews app you need for your store! Okendo has been a fairly new addition into our business, and it's proving to be a huge success.

Right from the integration to ongoing support/growth; Okendo provides it all. We've especially loved the use of the summary feature allowing customers to understand our products at a click of a button.

Freyja has been a fantastic support right from day one, helping with general day to day improvements, but also things that can help grow your store reviews over time. Highly recommend the team!

We've really enjoyed working with Okendo. It's easy to use, integrates well with our existing tools, and has helped us collect authentic customer reviews that build confidence in our brand. The team has been wonderful to work with, Laura especially—responsive, knowledgeable, and always willing to help. We'd absolutely recommend Okendo to other ecommerce brands.

Working with Okendo Reviews has been a fantastic decision for our brand. Their platform makes it simple to gather authentic customer feedback and display it in a way that really resonates with shoppers. A special shoutout to Amanda Calderon and Henry, who went above and beyond to walk us through the ins and outs of the platform — their guidance made it so much easier to unlock everything Okendo has to offer.