Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.

January 27, 2025

Ich war eine der frühen Kund:innen von Okendo – die App war damals noch ganz neu auf dem Markt, genauso wie meine eigene Marke. Für uns war es von Anfang an entscheidend, Bewertungen für unsere Produkte zu sammeln, um Vertrauen aufzubauen und Fahrt aufzunehmen. Okendo war dafür der perfekte Partner.

Bis heute bin ich durchgehend zufrieden mit der App. Kürzlich hatte ich ein Support-Gespräch mit ...

Five Skincare
Switzerland
Over 7 years using the app
February 19, 2025

Support was good, prompt and to the point.

Pudding Lady
Australia
Over 5 years using the app
February 12, 2025

Coming across from Yotpo, the Okendo platform has altogether been superior not just from a functionality stand point but also from a price perspective for what it offers. It is key that we work with a reliable reviews partner as these tools go a long way in building credibility & trust with our customers. It would be great if all their integrations available in the USA were also offered in ...

The Detail Store
Australia
Over 3 years using the app
January 17, 2025

so far I love it far better than any other apps Ive used!

Lulu Ave
United States
About 4 years using the app
February 20, 2025

Great product, great service!

Bug-A-Salt South Africa
South Africa
Over 2 years using the app
February 20, 2025

Okendo is awesome! super easy to use and makes showcasing customer reviews a breeze. Great feature set and customizable to match our brand's look. Also, their customer service is amazing—always quick to respond and genuinely helpful. Highly recommend!

ENLIGHTEN CANDLES
United States
Over 2 years using the app
February 16, 2025

We have had some technical issues with this app but they have now been resolved. Despite giving the app a four star rating, Paulo from tech support deserves a five star rating - very prompt, helpful, and courteous - we're very impressed!

1825 Interiors
Australia
About 2 years using the app
February 4, 2025

The reviews feature are alright but quite expensive.

We give 1 star because every single time we have an issue the customer service cannot help. It is like it young children working with absolutely no knowledge about the products and with no will to help either.

They do not listen, they do not read, and they do not help. They answer slow even on live-chat letting you wait as long as it takes ...

Scentmore
Denmark
About 2 years using the app
January 31, 2025

Would always thank Okendo for the good assistance. Switched to different platform but eventually came back here. Migrating back is not that hard and they had assisted us.

Also shout out to Paulo!

- Jayne from The NJC Team

Nikkia Joy Cosmetics
Australia
About 2 years using the app
January 8, 2025

Worked flawless since start, never any problems. Good support and awesome customer success management.

Galvin Green
United States
Almost 3 years using the app