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Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.
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Ich war eine der frühen Kund:innen von Okendo – die App war damals noch ganz neu auf dem Markt, genauso wie meine eigene Marke. Für uns war es von Anfang an entscheidend, Bewertungen für unsere Produkte zu sammeln, um Vertrauen aufzubauen und Fahrt aufzunehmen. Okendo war dafür der perfekte Partner.
Bis heute bin ich durchgehend zufrieden mit der App. Kürzlich hatte ich ein Support-Gespräch mit ...
Support was good, prompt and to the point.
Coming across from Yotpo, the Okendo platform has altogether been superior not just from a functionality stand point but also from a price perspective for what it offers. It is key that we work with a reliable reviews partner as these tools go a long way in building credibility & trust with our customers. It would be great if all their integrations available in the USA were also offered in ...
so far I love it far better than any other apps Ive used!
Great product, great service!
Okendo is awesome! super easy to use and makes showcasing customer reviews a breeze. Great feature set and customizable to match our brand's look. Also, their customer service is amazing—always quick to respond and genuinely helpful. Highly recommend!
We have had some technical issues with this app but they have now been resolved. Despite giving the app a four star rating, Paulo from tech support deserves a five star rating - very prompt, helpful, and courteous - we're very impressed!
The reviews feature are alright but quite expensive.
We give 1 star because every single time we have an issue the customer service cannot help. It is like it young children working with absolutely no knowledge about the products and with no will to help either.
They do not listen, they do not read, and they do not help. They answer slow even on live-chat letting you wait as long as it takes ...
Would always thank Okendo for the good assistance. Switched to different platform but eventually came back here. Migrating back is not that hard and they had assisted us.
Also shout out to Paulo!
- Jayne from The NJC Team
Worked flawless since start, never any problems. Good support and awesome customer success management.