Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.

January 13, 2025

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team has been helpful and kind throughout our onboarding and optimization strategies.

Sundays Company
United States
8 months using the app
December 18, 2024

Thank you for an intuitive and great app! Great customer support as well, Andrè was very helpful in helping us setting some additional features. Thanks again!

Blululi
Italy
4 months using the app
November 7, 2024

I've been using the app for a long time. I decided I wanted some change on my Review Widget and contact the support team through Chat.
Daniel responded within minutes and got the new look setup within minutes!

Awesome app

True Compress
Belgium
11 months using the app
December 18, 2024

This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!

MDAiRE™
United States
Almost 3 years using the app
February 19, 2025

Support was good, prompt and to the point.

Pudding Lady
Australia
Over 5 years using the app
February 7, 2025

Okendo is great to use and has great customer support from Juan. Super fast and efficient.

HeyBamboo
United States
About 1 year using the app
February 13, 2025

Excellent experience. Wonderful tool and customer service.

Dogistry
United States
About 1 year using the app
December 19, 2024

We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.

Saltyface
Canada
7 months using the app
November 14, 2024

Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.

MEDATURE
United States
Almost 2 years using the app
February 11, 2025

Very considerate and responsive customer support. Thank you Josh for all your help.

RetroCameraFix
United Kingdom
7 months using the app