Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

February 13, 2025

Excellent experience. Wonderful tool and customer service.

Dogistry
United States
About 1 year using the app
December 19, 2024

We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.

Saltyface
Canada
7 months using the app
February 11, 2025

Very considerate and responsive customer support. Thank you Josh for all your help.

RetroCameraFix
United Kingdom
7 months using the app
January 31, 2025

Great customer support, easy to deal, fast and reliable! - very happy with the app!

Tolu Australia
Australia
6 months using the app
December 5, 2024

Helpful support team. Seeing an increase in our reviews since switching to this platform.

RajaniMD
United States
3 months using the app
November 14, 2024

Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.

MEDATURE
United States
Almost 2 years using the app
November 8, 2024

Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.

HAIRLOVE
United States
Over 1 year using the app
January 12, 2025

Great service from Paulo and the team at Okendo! Quick to reply to any questions and the Okendo software is a game changer for us!

A++ service would highly recommend

Svens Island New Zealand
New Zealand
8 months using the app
January 6, 2025

We recently worked with Scott to migrate our Okendo reviews platform setup to our USA and EU stores, and the experience was outstanding. Scott handled the process incredibly fast, communicated clearly, and made what seemed like a daunting task feel seamless and straightforward. We’re super grateful for his support!

The Okendo platform itself is excellent. It has everything we need in one place: ...

Simply Nootropics EU
Australia
2 days using the app
December 16, 2024

i love this app. to gives you the freedom you need. have one of the best customer service i have ever seen. i recomend okendo for every shop owner.

Jaydau
United Kingdom
23 days using the app