Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,037)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Awesome support. Helped me out with a problem I spent hours on to sort out. Made my day!
Great app, easy to use. The customer support is beyond excellent! They are responsive and happy to help with any questions. They also will jump in and help with set-up or troubleshooting. Highly recommend!
Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.
I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is also excellent.
This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.
The app is amazing, highly customizable and you only pay for the size you are as a company. This week I had a problem and it was solved by Josh from Okendo in less than half a day. Amazing product and service, highly recommend.
Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!
Fantastic support team - fast, friendly and helps you with solutions for any issues you have! Great support compared to other apps out there.
The customer support team, specifically Juan, was quick to respond and resolve our issue.
I have used Okendo for years now, but recently wondered if there were ways I could do some things quickly and in bulk, that I was previously doing manually. Jumped on the live chat, and they instantly helped me out. Wish I'd asked earlier! Super app!
Great customer service, communication has been great with follow up and incredibly helpful with my queries.
Highly recommend.