Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
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This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation steps I needed. Overall, I’m very pleased with Okendo, particularly with their support team.
THIS HAS BEEN THE BEST CUSTOMER EXPERIENCE BY FAR IN A VERY LONG TIME. After it just didnt work out with another review app I have given it a last shot and tried Okendo. And straight away I had the same issue than before. Ratings and stars just wouldnt show up on all of the product pages. KAREN - who must be the most patient person ever!!! has been very quick in identifing the problem by checking it in my shop herself. She send looms on how to fix it and while she was at it solved a couple of other problems I had as well. So all in all WOW!!! She really made my day...it all works now and here is a super happy customer!!! 100% recommended!!!
I was puzzled by the distorted display of my reviews, so I reached out to support and received a reply in just 3-5 minutes. Luigi was incredibly helpful and quickly resolved my issue. I highly recommend this app.
This app is simple and powerful. It caters to all your store's needs plus the customer support was prompt and helpful. Paulo quickly addressed the issue that i didn't understand in under 5 minutes.
The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.
When I was having issues integrating the app to my site, the staff responded immediately and helped me get things up and running right away.
Beyond impressed with the functionality and easy of use with Okendo's product!! And the onboarding team is 10/10 amazing...would HIGHLY recommend this platform for reviews!
Okendo has been a game changer for us! It's super easy to use, and the reviews have boosted customer trust and engagement. The customization options are spot on for our brand.
Amanda C has been incredible—she's responsive, helpful, and went above and beyond to make sure everything was perfect. Highly recommend this app!
Amazing Team! Love that they have an annual check in and super easy interface!
Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.