Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
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It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)
This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation ...
Okendo looks great and covers all the bases. Beautiful review widgets, loyalty program, referral program, quizzes and surveys. It's convenient to have everything in one place and the customer service has been excellent.
THIS HAS BEEN THE BEST CUSTOMER EXPERIENCE BY FAR IN A VERY LONG TIME. After it just didnt work out with another review app I have given it a last shot and tried Okendo. And straight away I had the same issue than before. Ratings and stars just wouldnt show up on all of the product pages. KAREN - who must be the most patient person ever!!! has been very quick in identifing the problem by checking ...
Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.
A set it and forget it app which is what we always want. It has beautiful display options and integrates with our rewards platform to push reviews by offering store credit. The customer service is also top notch
I was puzzled by the distorted display of my reviews, so I reached out to support and received a reply in just 3-5 minutes. Luigi was incredibly helpful and quickly resolved my issue. I highly recommend this app.
This app is simple and powerful. It caters to all your store's needs plus the customer support was prompt and helpful. Paulo quickly addressed the issue that i didn't understand in under 5 minutes.
The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.
Beyond impressed with the functionality and easy of use with Okendo's product!! And the onboarding team is 10/10 amazing...would HIGHLY recommend this platform for reviews!