Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

December 2, 2024

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

The Sensory Store
New Zealand
About 2 months using the app
February 19, 2025

Great platform, easy onboarding, great help from the team.

HILTS
Canada
6 months using the app
February 5, 2025

Best review app we've used so far

Guard
Lithuania
4 months using the app
November 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Neater Pets
United States
About 2 years using the app
November 26, 2024

It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)

Borough Broth
United Kingdom
2 months using the app
February 18, 2025

It is big help for us. great service! Very patience!!! Thank you!

Srikel Sport: Just for Better Pickleball Experience
United States
About 2 months using the app
November 8, 2024

Okendo looks great and covers all the bases. Beautiful review widgets, loyalty program, referral program, quizzes and surveys. It's convenient to have everything in one place and the customer service has been excellent.

Ritual Zero Proof
United States
7 months using the app
February 20, 2025

Great product, great service!

Bug-A-Salt South Africa
South Africa
Over 2 years using the app
November 4, 2024

Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.

ShopBobbys
United States
4 months using the app
October 23, 2024

A set it and forget it app which is what we always want. It has beautiful display options and integrates with our rewards platform to push reviews by offering store credit. The customer service is also top notch

Kate Hewko
United States
Over 1 year using the app