Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,036)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

October 3, 2024

Laura G was extremely helpful in optimizing reviews on our website in order to drive conversion. She was quick to respond and fix any issues we saw.

WTHN
United States
Almost 2 years using the app
October 23, 2024

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.

Highly recommend.

Endless Luxe
United States
About 1 year using the app
August 23, 2024

Great support experience! Daniel was very helpful, answered all my questions clearly, and provided quick resolutions. The setup process was smooth, and the instructions were easy to follow. I appreciate the friendly and professional assistance. Highly recommend!

UPPPER Gear
United States
Almost 2 years using the app
November 6, 2024

The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.

EPIC FITS
United States
3 months using the app
September 6, 2024

We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+

OC Ramps
United States
Almost 2 years using the app
September 20, 2024

I am really grateful for the Okendo customer service team. I caused them a lot of trouble since English is not my native language, but they were extremely patient in helping and assisting me, waiting for me to resolve my issues. Additionally, their plugin is really user-friendly and flexible. Compared to several other popular review plugins sold on Shopify, which I have all used, I can confidently say that Okendo's plugin is completely different.

First, Okendo's customization options are stronger than those of other plugins. Second, the review page designed by Okendo makes users feel that the website is more professional (because their templates are incredibly powerful). Third, their customer service team's response efficiency is outstanding! Therefore, I sincerely recommend Okendo!

我的商店
United States
19 days using the app
September 6, 2024

Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!

Melk Cafe
Canada
10 months using the app
August 22, 2024

Favorite shopify app to use - does everything we need to enhance our store and so easy to use! As a marketer, my favorite part of Okendo is how easy it is to integrate with our Klaviyo ESP. The documentation for integrating is robust but easy to follow, and the team is always helpful when you need further assistance!

Milly
United States
Almost 6 years using the app
October 30, 2024

Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.

House of Balance
United States
11 months using the app
November 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
United States
About 3 years using the app