Okendo: Reviews & Loyalty

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

The customer support team, specifically Juan, was quick to respond and resolve our issue.

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

Quick, helpful

I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

Paulo was incredible to help me late at night set up home page with carousel reviews!

Amazing Team! Love that they have an annual check in and super easy interface!

Really easy to use, looks nice, and is more reasonably priced than other services.

Fast response times, and great app