Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

January 27, 2025

Ich war eine der frühen Kund:innen von Okendo – die App war damals noch ganz neu auf dem Markt, genauso wie meine eigene Marke. Für uns war es von Anfang an entscheidend, Bewertungen für unsere Produkte zu sammeln, um Vertrauen aufzubauen und Fahrt aufzunehmen. Okendo war dafür der perfekte Partner.

Bis heute bin ich durchgehend zufrieden mit der App. Kürzlich hatte ich ein Support-Gespräch mit ...

Five Skincare
Switzerland
Over 7 years using the app
February 19, 2025

Support was good, prompt and to the point.

Pudding Lady
Australia
Over 5 years using the app
February 27, 2025

We have been with Okendo for some time now. The reviews product itself works flawlessly. The new products they continue to release are all a value add. 5-star customer service always, the team there really understand the landscape - SEO, Customer experience, all of the above.

Bowy Made
Australia
About 4 years using the app
February 25, 2025

Me and my team have been using Okendo for a few years and are very happy with it's capabilities. It's user friendly and integrates very well with our website. I recently connected with Laura Gomez from their support team and she provided excellent recommendations for optimizing our reviews!

Kyle Cavan
United States
Over 3 years using the app
February 12, 2025

Coming across from Yotpo, the Okendo platform has altogether been superior not just from a functionality stand point but also from a price perspective for what it offers. It is key that we work with a reliable reviews partner as these tools go a long way in building credibility & trust with our customers. It would be great if all their integrations available in the USA were also offered in ...

The Detail Store
Australia
Over 3 years using the app
February 24, 2025

The customer service from Shiela has been good. Very reponsive.

The Lad Collective
Australia
About 3 years using the app
February 20, 2025

Great product, great service!

Bug-A-Salt South Africa
South Africa
Over 2 years using the app
January 17, 2025

so far I love it far better than any other apps Ive used!

Lulu Ave
United States
About 4 years using the app
February 24, 2025

We appreciate Okendo's support team, especially Laura. Thank you!

KA! Empathogenics
United States
Over 2 years using the app
February 20, 2025

Okendo is awesome! super easy to use and makes showcasing customer reviews a breeze. Great feature set and customizable to match our brand's look. Also, their customer service is amazing—always quick to respond and genuinely helpful. Highly recommend!

ENLIGHTEN CANDLES
United States
Over 2 years using the app