Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,052)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through features like photo and video reviews, targeted emails, and a rewards system. It integrates well with platforms like Klaviyo and Google Shopping, and offers customizable widgets to match brand aesthetics. The user-friendly interface and straightforward setup are notable, with support praised for quick, effective service and personalized optimization sessions.

November 11, 2024

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

Deeply - Portugal
Spain
Over 4 years using the app
November 14, 2024

The customer support team, specifically Juan, was quick to respond and resolve our issue.

VITALITY
Canada
About 3 years using the app
November 11, 2024

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

Life Elements
United States
About 3 years using the app
December 2, 2024

Quick, helpful

WonderCrunch
Australia
Over 2 years using the app
December 4, 2024

I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.

Spread The Love Foods
United States
Over 2 years using the app
October 17, 2024

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

IN BED Store
Australia
Almost 5 years using the app
November 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
United States
About 3 years using the app
November 22, 2024

Amazing Team! Love that they have an annual check in and super easy interface!

Somme Institute
United States
About 2 years using the app
November 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Neater Pets
United States
About 2 years using the app
November 12, 2024

Fast response times, and great app

Normal
Australia
Almost 2 years using the app