Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
Refine
-
By rating
Excellent experience. Wonderful tool and customer service.
Juan was able to help me with an issue I ran into swiftly! I appreciate such great customer service, especially when its quick!
Sheila and her team have been so helpful in providing assistance with online placement of reviews! We appreciate their prompt service. Thank you !
Okendo is great to use and has great customer support from Juan. Super fast and efficient.
Excellent customer support! They were quick to respond, friendly, and resolved my issue efficiently. Highly recommend!
The best onboarding I have experienced. Quick, simple and actually achieved what they said they would do.
We changed from another review/loyalty platform, which I thought was going to be a major headache, particularly with loyalty points.
To my surprise, the new program was created, all data imported and we were live within 3 weeks.
We just launched our loyalty platform on Okendo and the support getting live has been great. Meriem from Okendo was really helpful answering all of our questions, troubleshooting issues, helping us configure the program and even working through some creative solutions around custom actions unique to our program. Would recommend!
This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!
Okendo has been a great addition to our review process. The platform’s user interface is incredibly intuitive, and navigating it across multiple regions is a breeze. Even more impressive is the support we’ve received—Ana and Scott have been there every step of the way with prompt, friendly, and knowledgeable service. We couldn’t be happier with Okendo and the team. Highly recommend!
Very considerate and responsive customer support. Thank you Josh for all your help.