Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through features like photo and video reviews, targeted emails, and a rewards system. It integrates well with platforms like Klaviyo and Google Shopping, and offers customizable widgets to match brand aesthetics. The user-friendly interface and straightforward setup are notable, with support praised for quick, effective service and personalized optimization sessions.
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Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.
Highly recommend.
The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.
Laura G was extremely helpful in optimizing reviews on our website in order to drive conversion. She was quick to respond and fix any issues we saw.
Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.
Paulo was incredible to help me late at night set up home page with carousel reviews!
This app is simple and powerful. It caters to all your store's needs plus the customer support was prompt and helpful. Paulo quickly addressed the issue that i didn't understand in under 5 minutes.
I am really grateful for the Okendo customer service team. I caused them a lot of trouble since English is not my native language, but they were extremely patient in helping and assisting me, waiting for me to resolve my issues. Additionally, their plugin is really user-friendly and flexible. Compared to several other popular review plugins sold on Shopify, which I have all used, I can confidently say that Okendo's plugin is completely different.
First, Okendo's customization options are stronger than those of other plugins. Second, the review page designed by Okendo makes users feel that the website is more professional (because their templates are incredibly powerful). Third, their customer service team's response efficiency is outstanding! Therefore, I sincerely recommend Okendo!
It works well and they will help you promptly with any issue.
We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+
Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!