Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

February 19, 2025

Great platform, easy onboarding, great help from the team.

HILTS
Canada
6 months using the app
February 26, 2025

Great app in general. Had an issue and it was handled with incredible attention and support from Josh. Went the extra mile to accommodate and assist us in every step of the way. Highly recommend.

Audrey Hamilton Apparel
Ireland
5 months using the app
January 31, 2025

Great customer support, easy to deal, fast and reliable! - very happy with the app!

Tolu Australia
Australia
6 months using the app
February 12, 2025

Okendo's onboarding process is detail-oriented, and the feature I appreciate the most is the one-stop solution that offers loyalty programs, reviews, etc. It allows seamless integration while also gathering useful data from surveys. I would say this is one of the best review solutions for e-commerce.

MycoMood
United States
5 months using the app
January 13, 2025

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team has been helpful and kind throughout our onboarding and optimization strategies.

Sundays Company
United States
8 months using the app
January 12, 2025

Great service from Paulo and the team at Okendo! Quick to reply to any questions and the Okendo software is a game changer for us!

A++ service would highly recommend

Svens Island New Zealand
New Zealand
8 months using the app
January 10, 2025

If you are a new business starting out (like us) you must download and use Okendo. Reviews matter signficantly to other buyers and also to the business for feedback. The Okendo help support is great in case you are confused or need help with something. It easily integrates with Shopify. You can customize the reviews with your own branding. It is great!

BleuBully Bedding
United States
8 months using the app
February 12, 2025

Okendo is the best review app!! I use the free version and there is a lot of customizable options and widgets you can use on your store. The customer service is also AMAZING! I have messaged them 3-4 times and every time they have resolved my question and/or fixed a problem I was having. Shout out to Juan, who has been such a huge help! I would 100% recommend them to any Shopify store looking for ...

Diddi and Bea
United States
4 months using the app
February 5, 2025

Best review app we've used so far

Guard
Lithuania
4 months using the app
February 4, 2025

I would highly recommend Okendo as it has been a very useful supporter for me to help market my product, retent my customers, and help express customers' reviews in a efficient and clear way. The customer service team is very professional and helpful. I am receiving their support every day. For example, André who has been an amazing support advisor who is not only professional, but also can think ...

June HH
United Kingdom
4 months using the app