Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.

Edited October 7, 2020

The platform is easy to use & helped us build all of our great reviews. Amazing customer service from Scott and the team!

X50 Lifestyle Aus
Australia
6 months using the app
June 15, 2018

By far the best Review app available in or outside of Shopify App store. Price, service, design, and functionally are the best we've seen. The value is incredible. Would HIGHLY recommend to anyone who wants to ramp up revenue and double down on their Shopify Store.

Oliver Cabell
United States
6 months using the app
January 14, 2022

We work with Okendo on multiple brands and they are our best SAAS Shopify partner. Their team is super helpful at trouble shooting and maintains clear and prompt communication flows with our digital team.

De Soi
United States
6 months using the app
February 6, 2021

Okendo is a wonderful tool that our internal team and our customers find easy to use, intuitive and most of all, helpful. Our CVR increased with the reviews widget populating on our PDPs, and the customer support team is very helpful with tips to optimize and grow the reviews strategy, Big fan of Okendo!

LEVO Oil, Inc.
United States
6 months using the app
March 4, 2022

Honestly don't look past any other app than Okendo for reviews! Apart from the fact that it all works incredibly, increased conversions massively, their customer service is legit the best I've seen in the apps from Shopify. They will go over and above to help you even in Klaviyo or Shopify. The BEST

One Eleven Health
Australia
6 months using the app
Edited September 17, 2020

I use Okendo to give credibility to my customers through real customer reviews. We've been using it for about 6 months and it's been wonderful! People love to leave us their reviews, share their photos and videos with us, and help fellow customers shop easier. Okendo is very easy to setup and use and the customer service is the best.

Sunday Citizen
United States
6 months using the app
Edited May 14, 2021

Hands down the best support that I've received from any other app. Okendo is user friendly for our staff as well as our customers. It's a no brainer. Go with Okendo.

Teangle
Canada
6 months using the app
November 13, 2022

The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!

SUBOO AU
Australia
6 months using the app
March 21, 2022

Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!

SuperMajor
Canada
6 months using the app
April 20, 2021

Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.

Taylor Morris London
United Kingdom
6 months using the app