Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 21, 2021

This application is top notch! I don't regret having taken okendo to manage my customer reviews. Of all the apps I use, Okendo is the best in terms of customer service, they are great I recommend!

VANINA
France
Time spent using app: About 1 month
April 21, 2021

The Okendo team has been great (and very responsive, with quick turnaround) at helping us migrate our reviews from another reviews platform, as well as helping us set up the reviews requests, and flows. I love that there are reminders for reviews and that you can offer rewards to customers (ie a discount) to incentivize and thank them for taking the time.

Mouth Off
United States
Time spent using app: About 2 years
April 20, 2021

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews!

Canadian Board Company
Canada
Time spent using app: 21 days
April 20, 2021

Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.

Taylor Morris London
United Kingdom
Time spent using app: 6 months
April 19, 2021

The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!

Life of Colour
Australia
Time spent using app: 2 months
April 19, 2021

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

Semaine Health
United States
Time spent using app: About 2 years
April 15, 2021

We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!

Beast Health
United States
Time spent using app: 6 months
April 14, 2021

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

Kids Ride Shotgun
New Zealand
Time spent using app: 1 day
April 14, 2021

Amazing onboarding experience with Margaux! She and the Okendo dev team were able to make several changes to fit our unique business needs. Very user friendly interface as well.

Rowan, Inc.
United States
Time spent using app: 28 days
April 13, 2021

Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.

Urth (Australia)
Australia
Time spent using app: About 1 year