Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,087)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

August 14, 2023

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Cleo+Coco
United States
About 2 years using the app
April 21, 2021

The Okendo team has been great (and very responsive, with quick turnaround) at helping us migrate our reviews from another reviews platform, as well as helping us set up the reviews requests, and flows. I love that there are reminders for reviews and that you can offer rewards to customers (ie a discount) to incentivize and thank them for taking the time.

Mouth Off
United States
About 2 years using the app
Edited September 30, 2022

very responsive and helpful support team, also one of the few that will automatically syndicate reviews into google

Ron Tomson
United States
About 2 years using the app
February 8, 2023

Best app ever !
Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!

S'loift Allgäu Gin
Germany
About 2 years using the app
April 19, 2021

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

Semaine Health
United States
About 2 years using the app
Edited August 18, 2020

We were referred to this app when looking to increase our brand trust. After an onboarding call we were quickly set up and live on Okendo. We were working with installing a couple of integrated apps at the same time, and Scott at Okendo was an absolute pleasure to work with and assisted in making sure our Okendo installation and integration with the other apps was a breeze. The reviews quickly flowed in across our 5 ecommerce stores. Highly recommend.

Triumph & Disaster
New Zealand
About 2 years using the app
Edited August 30, 2022

The team made onboarding a breeze. Our onboarding manager Alannah was super fast to respond to any questions and went above and beyond to help us transition from our old platform to Okendo.

Nikkia Joy Cosmetics
Australia
About 2 years using the app
Edited January 19, 2021

The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!

disco
United States
About 2 years using the app
February 23, 2022

better than what i expected. found it was a bit daunting to use at the start but the customer service is excellent. They helped me figure it all out. definitely the better review apps on the market.

NUDESTICK
Australia
About 2 years using the app
September 25, 2018

Absolutely nothing but great things to say about these guys! The Review app itself excellent and easy to configure once installed. I was using another review service and Matt handled all of the migration and initial setup. They had everything up, running, and customized for me in a few days. Not to mention, they literally have the best customer service and support team I've ever come across. 100% without a doubt worth giving these guys a try!!

BOHEMIAN BROTHERS GROOMING
United States
About 2 years using the app