Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

March 19, 2021

They were super helpful and they quickly updated the styling on my theme. It looks great and I love this review app!

The Frock NYC
United States
8 months using the app
July 5, 2022

Solid front-end review product. Great support team. The unlimited storefront pricing is great for companies planning to expand internationally with multiple Shopify instances.

Fresh Clean Tees
United States
8 months using the app
January 5, 2021

Great app to collect and showcase reviews and the support is extremely helpful! I also like how it integrates with other software such as Klaviyo.

ZEO
United Kingdom
8 months using the app
February 15, 2023

Flawless installation and picked up on my theme settings and layout so it blended in beautifully with the rest of the site. Where I got confused about adding star ratings to products in a collection page, Vanessa helped me through it and it was resolved within 10 minutes.

Magicglow
United Kingdom
8 months using the app
September 6, 2020

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.

Active Truth™
Australia
8 months using the app
Edited May 11, 2020

Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!

Will & Bear
Australia
8 months using the app
September 13, 2021

Very good application and amazing customer service! They reply fast and are very effective. I would 100% recommend this review application.

Waivy Dreams
France
8 months using the app
July 1, 2022

Okendo were incredibly helpful from start to finish. They took the time to understand our brand, product and customer, and were proactive in helping develop a solution and strategy to integrate Reviews into our existing stores. They've been very attentive and available surrounding the launch of our Reviews and we look forward to working with them on growing the positive impact of their service, both in our current business and in a new business launching really soon.

Moana Bikini - Australia
Australia
8 months using the app
May 4, 2020

This is a great review app, the interface is intuitive and easy to use and their customer service is outstanding. Best of all it's very affordable and has all the functionality you need to grow your business.

Enlightened Ice Cream - OLD SITE
United States
8 months using the app
February 10, 2023

Great customer service - walked me through the whole setup and installed their app in my theme too. Can't wait to start collecting reviews and UGC with Okendo.

Newark Auto
United States
8 months using the app