Reviews (907)

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, powerful review management tools, and seamless e-commerce integration. They appreciate the quick setup, customizable review request emails, and valuable analytics. The app's customer support is often praised for its responsiveness. Additional features like aesthetic customization, review syndication, and customer vouchers are also valued. Despite its comprehensive features, merchants find it fast, flexible, and a game changer for conversion rates, even on the free plan.

February 22, 2021

Our Customer Success Rep. Margaux and the team at Okendo are amazing! With all of our customization edits we were looking to do to our review page, they were able to make it happen quickly and efficiently! I have been dealing with Margaux from the beginning and she has been so great to the team with all of our revisions we needed to our review page. We recently had made some shipping information changes to our website and needed these changes to be made on the reviews page, and Margaux was able to make our changes a high priority with their team. Okendo is great and their customer service is even better! really like working with them!
11 months using the app
November 5, 2020

Review from a Shopify+ merchant. MAKE THE SWITCH! Again, for the people in the back, MAKE THE SWITCH! Do you want GREAT customer service & onboarding made EASY? Are you like myself: A million things to do and no time to learn from "manuals"? Okendo was the best decision we have made this quarter. Their Klayvio integration is seamless. We sent out an email to existing clients post purchase within a 1 month time frame. We sent to 6800+ and received 400+ reviews within 24 HOURS! The way Okendo incentivizes our customers for rewards, the way their UI being as enticing as it is makes you want to click, and the ease in learning the program, I wish I could give this 10 stars. A MASSIVE shout out to the team that made it possible Mor & Margaux. Mor, our first contact for sales who answered every question we threw his way. Mor, truly gave us MORE information which we were delighted to receive. Methodical and most importantly HONEST! Margaux, our onboarding chauffeur, using french because she's french, and like the french, she was creative, diligent, and persistent. From uploading our CSV, coordinating our companies theme, assisting in Klayvio integration, and answering emails in quick fashion. Thank you Okendo for giving us a great product to use for years to come. Cheers.

Germless Products
United States
11 months using the app
December 8, 2022

We have been extremely happy with Okendo and its staff. The ability to have user-generated content, an easy review platform for the customer, review syndication, and world-class support is unmatched.

Ella Jayne Team
United States
11 months using the app
November 4, 2020

Great experience launching this app and onboarding experience. Love the layout and attribute features. Margaux, our Customer Success Manager is dependable and a pleasure to partner with. Highly recommend.

NxTSTOP Apparel
United States
11 months using the app
March 1, 2022

I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!

United States
11 months using the app
February 17, 2022

This app is awesome! They are extremely helpful and thorough. All my questions were answered promptly by Vanessa and I highly recommend using this app.

Diamond Painting Shoppe
United States
11 months using the app
August 5, 2021

I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.

Pink Moon
United States
11 months using the app
November 11, 2021

Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------

11 months using the app
January 11, 2022

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Life On Mars
United States
11 months using the app
June 24, 2020

I wish we had installed Okendo sooner! Their team was incredibly helpful at every step of the process, and has been responsive + quick to answer any ongoing questions. I love the way the reviews feed looks on our site, and the integration couldn't have been easier. This is the best Reviews platform out there by far!

United States
11 months using the app