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Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and Klaviyo, and its user-friendly interface. They appreciate its review collection and display features, noting an increase in customer engagement and reviews. The "Refer a friend" feature and incentives for review writing are seen as major benefits. Merchants also praise its reliable performance and ability to blend with their website design, reporting increased conversion rates and product trust.

August 16, 2022

Team is awesome and fixed my issue within a day! I had trouble implementing reviews with a custom theme and within a day they implemented this into my store!

Forty Steps Fitness
United States
4 months using the app
Edited July 26, 2021

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

4 months using the app
December 8, 2022

We are SO happy with our move to Okendo. Adrian Visaiz was our Onboarding Specialist and he went above and beyond to make it a smooth transition. We're a small start up company so his patience and guidance was so appreciated. I highly recommend!

Blender Bombs
United States
4 months using the app
June 9, 2022

The app has a great support team and comfortable interface! It is really easy to work with the platform

United States
4 months using the app
August 6, 2021

Okendo came recommended by our dev partner, and it has proven to be a significant upgrade over our previous product review platform. It also allows us the ability to syndicate our reviews to our retail partner sites and 3rd party marketplaces. Their support team is also very helpful.

Wandering Bear Coffee
United States
4 months using the app
Edited November 4, 2020

Really great onboarding experience. Our Okendo Customer Success Manager was very helpful in every step of the process.

United States
4 months using the app
March 3, 2022

Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!

Dean Davidson
4 months using the app
October 17, 2022

We don't have a super straightforward Shopify store so the setup and onboarding for any app is often semi-complicated. Our Okendo onboarding expert Adrian was amazing--GREAT listener and problem-solver, quick to respond to questions, kept us on track to launch. Okendo as an app is flexible and easy enough for us to integrate our business, which we really love. And with Adrian's help, we're taking advantage of all Okendo has to offer.

Laudi Vidni
United States
4 months using the app
September 21, 2021

The onboarding process was smooth and efficient with Okendo's team. Margaux was such a pleasure to work, she answered every question in a timely manner and ensured our account was set up to best fit our needs. We are seeing great results within the first week of launching and are excited to see continued success.

Crown Affair
United States
4 months using the app
January 17, 2022

The team at Okendo has gone above and beyond to get us up and running. The onboarding was easy, the app's backend is also user-friendly, and the best part is that we get honest reviews and feedback from our fabulous customers. Highly recommend!!

United States
4 months using the app