Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,087)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

November 3, 2020

Excellent support launching the program. Our Customer Success Manager was incredibly thorough and supportive. Still in the trial period but very satisfied thus far.

SNACKLINS
United States
Almost 2 years using the app
March 18, 2021

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Puppy Love
France
Almost 2 years using the app
March 29, 2021

Extremely happy to go with OKENDO. Great app to capture reviews and change the layout. It integrates with Klaviyo super easily.
Their support team is AMAZING - one of a kind customer service: Allison was terrific: she happily answered all my questions during the integration process and after that too. Thanks a lot OKENDO team!

Via Florelle
United States
Almost 2 years using the app
July 21, 2022

Getting started with Okendo was a breeze with their fantastic onboarding team and customer support! Okendo not only helps our customers get to know our products better with peer-to-peer reviews, but it has actually helped our Customer Service and Product Development teams to see direct feedback from customers with ease. The Okendo team has been great to suggest ongoing optimization opportunities, and we look forward to implementing new additions and continuing to grow with Okendo.

Rosy Rings
United States
Almost 2 years using the app
July 23, 2020

Being a fashion business we went with Okendo due to being able to customise the look & feel at an affordable price point. Their support team are super responsive and they're continually developing new features we can use!

Tony Bianco
Australia
Almost 2 years using the app
March 1, 2021

Allison is super approachable and helpful! She is very knowledgeable and communicates clearly and efficiently. I love okendo so far and I think that it is going to enhance our business. It is very easy to access and navigate the Okendo platform and I recommend it to other people!

UnHide
United States
Almost 2 years using the app
May 2, 2022

I'm super happy with Okendo! We switched over from Judge.me and although we liked the previous app, Okendo is far superior. We find the product filtering based on age and size range to be super helpful for our products. We are getting so many amazing reviews and UGC with Okendo now. Highly recommend!

huha underwear
Canada
Almost 2 years using the app
November 3, 2021

Wow!! Is all I can say after being on 11 days of my trial. The customer support that I have experienced even in just the short time that I have been using Okendo through the trial period has been phenomenal! They have been soo so helpful with everything for me, the service has been amazing. The UI is also very good, far better than the other few review apps that I've tried. Okendo is definitely a top tier app. There seems like a tonne of functionality will be great once I get to those stages of my store. I've got 5 days left of my trial and I will be keeping it. The reviews widget is so clean and beautiful as well. Would highly recommend it to anyone!

Leiken Hair
Australia
Almost 2 years using the app
April 2, 2021

Great app! we've tried several reviews apps and this one is the best by far. Great interface, easy to setup and use.

Tu Gow
Mexico
Almost 2 years using the app
Edited December 6, 2021

Hands down the best review app if not app overall for shopify. The customer service is outstanding and the team is always happy to help and do so in such a timely manner. Extremely easy user interface and constant updates to improve the efficiency of the app. Cannot recommend enough!

Assembly Label
Australia
Almost 2 years using the app