Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

November 21, 2023

If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.

Makedo
Australia
Over 1 year using the app
Edited January 3, 2024

This app provides great user experience and is easy to navigate and implement on the site. The customer support is very responsive and always happy to help. Would highly recommend this app.

MUKI
Australia
21 days using the app
December 4, 2023

Help with product review sync: Okendo customer service and Technical Support -
friendly, great communication, very efficient - 5*

Dreamland Baby UK
United Kingdom
Over 1 year using the app
February 23, 2024

Un support vraiment super efficace et rapide !
Je recommande a 100%.

VifCorps
France
About 2 months using the app
December 27, 2023

FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.

Lola's Fine Sauces
United States
3 months using the app
November 15, 2023

So far so good with Okendo. Their support team is typically very responsive. I've even had a few request where dev changes are required and they are able to pass those requests of and come back with solutions. Recommend.

Lazo
United States
5 months using the app
November 24, 2023

Really impressed with the support migrating over to Okendo, Carolina was terrific and on hand to make it as seamless as possible. Enjoying the platform and features too - especially the integration features with other platforms like Klaviyo.

INDI
United Kingdom
About 2 months using the app
November 15, 2023

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Alowe Skincare
Australia
6 months using the app
Edited February 21, 2024

Enjoying Okendo so far

EDASI
United States
18 days using the app
November 15, 2023

I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything!

Fionna
Canada
2 days using the app