Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,087)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

Edited October 25, 2021

We have been very happy with Okendo so far. We used Yotpo previously and the admin UI was unintuitive and clunky. Okendo's admin portal on the other hand is user-friendly and straightforward. Our support team is far happier with the Zendesk integration as are we with the consumer-facing review widgets. The Okendo team has been helpful and supported us well throughout onboarding and beyond. Rebecca in particular has been fantastic, thank you!

LITEBOXER
United States
Over 1 year using the app
January 20, 2022

Great app and even better customer service from the team at Okendo. Their response time was so quick and they answered any question I had. Great experience.

h.alt
Australia
Over 1 year using the app
July 22, 2020

App and support is great with Okendo. Easy to setup and integrate old reviews. Highly recommend Okendo for a review platform!

Flewkoo
Australia
Over 1 year using the app
October 14, 2020

Okendo is a great platform! Has all the right functionality, great customizable design options, and it's easy to use. Plus, the onboarding process was a piece of cake. Thanks to the Okendo team!

Bioromper
United States
Over 1 year using the app
January 24, 2022

Great customer service, and everything works very smoothly. No issues at all, and only positive interactions from the first account reps to the customer service and implementation teams. Would recommend to anyone for a high quality reviews app.

RAIZE
United States
Over 1 year using the app
November 5, 2020

Excellent product and excellent customer support! A special thank you to Veomany who helped me with multiple questions on back to back days.

Element Mom
United States
Over 1 year using the app
May 26, 2022

I was helped by Vanessa. She was very patient and explained well what I needed to do to resolve some issues that I had. I look forward to what Okendo can do for my online store.

Vonetta Cosmetics
United States
Over 1 year using the app
May 9, 2023

Angel very hands on and very helping with integration, and any questions we had using okendo. Great app 10/10

Bootee Buddy
United Kingdom
Over 1 year using the app
February 3, 2022

I was having a difficult time getting approved reviews to show up on my Shopify account. I reached out to the Okendo for help, and their team was on it! In a matter of 2 emails being exchanged they’d found the issue, and I’m good to go. Thank you for your support!

Freely Adorned
United States
Over 1 year using the app
November 2, 2022

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Modern Furniture
Australia
Over 1 year using the app