Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,156)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce operations and customer engagement, noting significant returns on investment through features like loyalty programs, referrals, and quizzes. It's praised for its ease of use, customization options, and seamless integration with Shopify. The support team is commended for their responsiveness and effective onboarding, helping merchants maximize the app’s capabilities and incorporate user-generated content effectively.

April 8, 2020

Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool.

I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.

TRAPO® Car Mat Malaysia
Malaysia
8 months using the app
June 18, 2018

Okendo has been a great help in allowing us to acquire solid customer testimonials along with customer retention. We like how responsive their team is and how they consistently make updates to their app and adding new features which allows us to create a stronger community of loyal customers.

Graydon Skincare
Canada
8 months using the app
February 24, 2023

They are great! Great product and customer support! Really happy and has helped our on site conversions.

DANIELLA SHEVEL
United States
8 months using the app
February 28, 2020

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.

Echo Fix
Australia
8 months using the app
July 5, 2022

Solid front-end review product. Great support team. The unlimited storefront pricing is great for companies planning to expand internationally with multiple Shopify instances.

Fresh Clean Tees
United States
8 months using the app
June 15, 2018

We have been using this app for last 10 months and it is the best app for reviews. Okenda best value for money Reviews app in the market. We were using Yotpo for last 4 years and every year they kept increasing the price when it comes to renewal.

Their customer service has been flawlessly helpful in migrating and they did everything we asked for. Lastly, this app works perfectly without any issue whereas Yotpo always breaks down and we have to keep constantly raise the issue with their helpdesk.

Syntricate Com Au
Australia
8 months using the app
January 26, 2021

I love using Okendo for my store CROSSNET. Easy to use, great way to collect reviews, but by far the #1 thing is the customer service! So responsive, easy to work with and attentive. No more begging for a response. A++++++++

CROSSNET
United States
8 months using the app
September 6, 2020

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.

Active Truth™
Australia
8 months using the app
Edited May 11, 2020

Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!

Will & Bear
Australia
8 months using the app
June 17, 2018

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

Paul Evans
United States
8 months using the app