Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

June 9, 2022

The app has a great support team and comfortable interface! It is really easy to work with the platform

Orase
United States
4 months using the app
August 6, 2021

Okendo came recommended by our dev partner, and it has proven to be a significant upgrade over our previous product review platform. It also allows us the ability to syndicate our reviews to our retail partner sites and 3rd party marketplaces. Their support team is also very helpful.

Wandering Bear Coffee
United States
4 months using the app
Edited November 4, 2020

Really great onboarding experience. Our Okendo Customer Success Manager was very helpful in every step of the process.

bidaybath
United States
4 months using the app
December 15, 2022

Thanks Alannah & Scott for the fantastic onboarding and support. Highly recommend Okendo for customer reviews. Simple and effective!

Rossi Boots
Australia
4 months using the app
March 3, 2022

Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!

Dean Davidson
Canada
4 months using the app
December 8, 2022

We are SO happy with our move to Okendo. Adrian Visaiz was our Onboarding Specialist and he went above and beyond to make it a smooth transition. We're a small start up company so his patience and guidance was so appreciated. I highly recommend!

Blender Bombs
United States
4 months using the app
January 17, 2022

The team at Okendo has gone above and beyond to get us up and running. The onboarding was easy, the app's backend is also user-friendly, and the best part is that we get honest reviews and feedback from our fabulous customers. Highly recommend!!

BRACHA
United States
4 months using the app
October 17, 2022

We don't have a super straightforward Shopify store so the setup and onboarding for any app is often semi-complicated. Our Okendo onboarding expert Adrian was amazing--GREAT listener and problem-solver, quick to respond to questions, kept us on track to launch. Okendo as an app is flexible and easy enough for us to integrate our business, which we really love. And with Adrian's help, we're taking advantage of all Okendo has to offer.

Laudi Vidni
United States
4 months using the app
September 5, 2020

Okendo is fantastic. Moving to Okendo from our previous review platform was a great decision. For the same rate we now get unlimited reviews, a much more flexible display and amazing customer service. Can't fault it.

PEAK CHOCOLATE
Australia
4 months using the app
September 21, 2022

Shiela has been extremely helpful in helping set up the Okendo integration with our site. She has been extremely responsive (even at odd hours) and very patient with all the requests I had for her. Her team never seized to amaze me as they made sure to address every concern I had and make our Okendo experience amazing! Highly recommend this app, not only for its functionality but also for its caring team.

JK Boots
United States
4 months using the app